Windows 10: Camera doesn't work

The Camera app says "We cant find your camera"

so I went to https://support.microsoft.com/en-us/help/13753/windows-10-camera-does-not-work to try it

but then I cant find my camera in Device Manager under Sound, video and game controllers

and the section Cameras, Imaging devices doesn't exist


so what do I do

:)

 

I purchased a Lenovo Yoga3 and camera doesn't work

Hi Jane,

To assist you better, answer the below questions

• What is the exact error/message you get?
• Which app are you using to access the camera?

I suggest try you below methods and check if it helps.

Method 1: Run the hardware device troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Camera driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Camera driver from the list.
• Right click on the Camera driver and click on Update driver Software.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Windows 10 camera doesn't activate

Hi StefSchalks,

Thank you for posting your question in the Microsoft Community Forums.

I appreciate your efforts to work on this issue.

I can understand the situation must be difficult for you when the Windows 10 Camera app doesn't work as it should.

Please answer these questions to get clarity on this issue:

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Do you have a built-in webcam or an external webcam?
   
3. Is the issue specific to this app?
   
4. What is the make and model of the PC?
   

Meanwhile, I would like to let you know that if your camera is not working in Windows 10, it may be that the drivers are missing after a recent update, your anti-virus may be blocking the camera, or your privacy settings may be set to disallow camera
access.

Suggest you to follow the steps from this article and check if that works for you.

‘Camera does not work in Windows 10’.

Further, you may also try the suggestions provided by ‘Kapil Arya [Directly]’
from this thread to check if that helps.

Let us know the result of the steps performed so that we can help you further.

Awaiting your reply.

Regards,

Srimadhwa B

Microsoft Community-Moderator