Windows 10: Camera error

Discus and support Camera error in Windows 10 Drivers and Hardware to solve the problem; [ATTACH] I bought a second hand Lenovo Ideapad 170s laptop . The owner said the camera used to work before but when I open it it's showing error code:... Discussion in 'Windows 10 Drivers and Hardware' started by Gieza, Jun 20, 2020.

  1. GIEZA
    Gieza Win User

    Camera error


    Camera error 147bfd6d-b722-4608-a7f2-ed699e3c63b2?upload=true.jpg

    I bought a second hand Lenovo Ideapad 170s laptop . The owner said the camera used to work before but when I open it it's showing error code: 0xA00F4271<MediaCaptureFailedEvent> 0xC00D3E85.

    I have updated the driver and the system, also tried uninstalling the camera and install again. Restart it many times as well but still the same problem. Has anyone encountered the same?

    :)
     
    Gieza, Jun 20, 2020
    #1
  2. JORDAN DOM
    Jordan Dom Win User

    Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, Jun 20, 2020
    #2
  3. ELVIN GAT
    Elvin Gat Win User
    Windows 10 camera error code 0xA00F4244(0xC00D36D5)

    Hi Allen,

    Compatibility could be one of the probable reasons why you have this error. What we can suggest is for you to run the hardware troubleshooter. You can follow the steps below:

    • Click the magnifying glass icon beside the Windows start menu.
    • Type Troubleshooting.
    • Select Hardware and Sound.
    • Click Hardware and Devices from the options list.
    • Click Next to run the Hardware and Device Troubleshooter.
    You can also refer to the answers provided by our community below:


    Thanks.
     
    Elvin Gat, Jun 20, 2020
    #3
  4. EDJAY RUST
    Edjay Rust Win User

    Camera error

    camera error

    Hello,

    To assist you better, we need your help answering some questions:

    • What troubleshooting steps have you done so far?
    • Are you pertaining to Windows Camera app, phone camera app, or a webcam?
    • What error messages have you encountered?

    We look forward to your response.

    Thank you.
     
    Edjay Rust, Jun 20, 2020
    #4
Thema:

Camera error

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