Windows 10: Camera fault

Hi Dear Microsoft,

i am having problem with my camera after updates

i tried every possible step but not fixed


the error is shown in the attached picture kindly see the picture and reply me as soon as possible





:)

 

Intergraded webcam (can't find your camera) fault

Hello,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the exact model number of your machine?
   
2. What is the exact error message/code you receive while trying to access the camera?
   
3. Which version of Windows is installed on your machine?
   
4. Are you trying to access the camera through Camera app?
   

I would suggest you to check with the privacy settings from the following article
Camera does not work in Windows 10.
If that doesn’t help, you may follow the other steps from the same article.

Also, I would suggest you to disable and
enable the camera driver in Device Manager to see if it works.

Please get back to us with more information, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera is green

Hi GeorgiaPeach,





Welcome to the forum!



You can try these steps and see if it will make any difference:

• Power cycle

1. Turn off the phone then remove the back cover and the battery.

2. Reinsert the battery and the back cover then turn on your phone.

• Reset your camera settings

1. Go to Settings.

2. Swipe to Application settings.

3. Choose Photos+camera.

4. Select Reset camera.



If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you
visit the nearest Nokia repair facility for it to be repaired. See this link: http://www.nokia.com/global/support/locations/ to check the repair facility near your area.