Windows 10: Camera gone

I recently noticed that my facial recognition wasn't working and I had to use my pin to get into computer. Then when I needed to use Zoom, my camera didn't work. Long story short, my camera doesn't show up in device manager, the app is still on the computer and it is set to on, I have ran system checks, I have ran the DMIS.exe, I have tried to reset, I have tried to roll back. Nothing is working and the camera is still not working and not in device manager.


Does anyone else have a solution to try? Or had same issue with fixes that work?


I actually followed the 3 suggestions from Microsoft help desk and nothing.

:)

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Camera is green

Hi GeorgiaPeach,





Welcome to the forum!



You can try these steps and see if it will make any difference:

• Power cycle

1. Turn off the phone then remove the back cover and the battery.

2. Reinsert the battery and the back cover then turn on your phone.

• Reset your camera settings

1. Go to Settings.

2. Swipe to Application settings.

3. Choose Photos+camera.

4. Select Reset camera.



If the issue still persists, you can try to perform the steps provided on this link http://support.microsoft.com/kb/2749480. If the steps on the link will not work, I suggest that you
visit the nearest Nokia repair facility for it to be repaired. See this link: http://www.nokia.com/global/support/locations/ to check the repair facility near your area.