Windows 10: camera incompatible with hello

Discus and support camera incompatible with hello in Windows 10 Software and Apps to solve the problem; My camera is incompatible with Hello... Discussion in 'Windows 10 Software and Apps' started by StephenPacheco, Oct 15, 2023.

  1. STEPHENPACHECO
    StephenPacheco Win User

    camera incompatible with hello


    My camera is incompatible with Hello

    :)
     
    StephenPacheco, Oct 15, 2023
    #1
  2. SIRIKILOHIT
    SirikiLohit Win User

    Windows Hello Recognition - Incompatible Camera

    Hi, I went to settings and went to Windows Hello and I thought great! but when i clicked on windows hello it said incompatible camera. But I bought a new laptop (Dell vostro) just two weeks ago and i thought face recognition is available as dell said that its models after 2017 will have face recognition.

    So how can i enable this? well it says it has incompatible camera, how to fix this?
     
    SirikiLohit, Oct 15, 2023
    #2
  3. RADNEY DRI
    Radney Dri Win User
    windows hello cannot detect camera

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest checking for driver updates for your camera and see if it helps. Follow the steps below:

    • Type Device Manager on Start/Cortana.
    • Click on Imaging devices.
    • Right click Integrated Camera or the name of your camera.
    • Select Update Software or Properties >
      Driver       Update Driver.

    Looking forward to your response.
     
    Radney Dri, Oct 15, 2023
    #3
  4. PAVAN_N
    Pavan_N Win User

    camera incompatible with hello

    Windows Hello camera stuck on turning on the camera

    Hi Steven,

    Please answer this question to assist you better.

    Are you able to log into desktop?

    I suggest you to refer the steps suggested by
    Nyima Yonten     and check if that helps. Thank you.
     
    Pavan_N, Oct 15, 2023
    #4
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camera incompatible with hello

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