Windows 10: camera is not working. i have HP 15 Notebook. can someone help me to resolve this issue ?

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camera is not working. i have HP 15 Notebook. can someone help me to resolve this issue ?

:)

 

camera not working in my HP 15-E006TU Notebook

I have HP 15-E006TU notebook and my camera isn't working since I upgraded to windows 10. whenever I am trying to open camera, a message pops up stating "can't connect to camera". please Help

 

camera not working in my HP 15-E006TU Notebook

nothing worked. there is no such driver as camera or imaging device but there was unknown driver option. i tried the suggestion on that but no use.

 

camera not working in my HP 15-E006TU Notebook

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

The issue might occur due to some corruption in the driver. I will certainly help you with the issue.

I suggest you to follow the methods below:

Method 1

I suggest you to update the camera drivers through device manager and check if it helps.

Refer the below article on how to update the drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

Method 2

I suggest you to run the hardware troubleshooter and check if it helps:

Hardware troubleshooter

1. Type control panel in the search box.

2. Click on troubleshooting in the control panel.

3. Click view all.

4. Click hardware and devices.

5. Follow on screen instruction.

Method 3

Uninstall and reinstall camera driver

Refer the steps below to uninstall device driver:

• 
  Click Start, type Device Manager in the Start search box and hit ENTER.
  
• 
  Locate camera driver and expand the same.
  
• 
  Right-click on camera driver and click on Uninstall button to uninstall the driver associated with the device.
  
• 
  Restart the computer and check if the issue persists.
  

Also, download and install the latest camera drivers from the manufacturer website and check.

Please follow the link below:

http://support.hp.com/us-en/drivers...n-15-Notebook-PC-series/5355006/model/5389868



Please get back to us with updated status. We will be happy to assist you further.