Windows 10: Camera is not working - Win10Pro - Asus Vivobook 15 X512FJ

Discus and support Camera is not working - Win10Pro - Asus Vivobook 15 X512FJ in Windows 10 Software and Apps to solve the problem; Hello all, I am facing an issue, and I am unable to resolve it. I am looking for answers for more than a month without gaining a helpful answer. So,... Discussion in 'Windows 10 Software and Apps' started by LorandM, Nov 16, 2020.

  1. LorandM Win User

    Camera is not working - Win10Pro - Asus Vivobook 15 X512FJ


    Hello all,

    I am facing an issue, and I am unable to resolve it. I am looking for answers for more than a month without gaining a helpful answer.
    So, I bought this laptop in March, 2020 and everything was working fine, until I noticed that my camera is not working properly. Usually, just flickers, but nothing happens. I have already tried it before:
    - installing the driver again/ installing an older version
    - reset the app
    - in device manager uninstall, than scan for hardware changes..
    - reset the Win

    Sometimes the camera starts to work, but, I could not figure out how it started - my guess is the angle of screen somehow affects the camera, 'cause, after the camera app was open, if I moved the angle there was a chance to start working.
    I was thinking that is a hardware issue, but the service Depanero, Romania after they have tested it, they told me, that this is a software problem.
    Usually the app shows 2 problems:
    - NoCamerasAreAttached 0xA00F4244
    - CameraReservedByAnoherApp 0xA00F4243

    I am using an Asus Vivobook 15 X512FJ model, with an original Windows 10 Pro OS, 8 GB RAM, 512 SSD, nVidia, i7 8th gen.
    I am using this laptop just for university, 90% is always plugged-in, just when I leave the laptop is on battery.

    Please, help me to solve it.
    Thank you in advance,
    Lorand

    :)
     
    LorandM, Nov 16, 2020
    #1
  2. Yashiii Win User

    ASUS VivoBook - Camera does not work

    When I open the camera app, it says "We can't find your camera". I went to deice managers and my driver is up to date. Also, I can not find a Camera section in device manager, not even under imaging devices. I tried adding a legacy hardware but no model
    of the hardware would be shown.

    My laptop model is ASUS VivoBook S15 S530UA.

    It would be much appreciated if you could please help me.
     
    Yashiii, Nov 16, 2020
    #2
  3. Time Lady Win User
    Webcam problem/not working on asus vivobook x512da-EJ503T

    I suspect a hardware issue also.

    Are you using a separate USB hub? The screenshot seems to suggest this so if the devices shown are part of the PC this is incorrect.

    Did you try uninstalling the device, deleting the drivers, restarting the PC

    then installing the drivers from Asus?

    Have you tried running Windows update to ensure all is up to date?

    Have you downloaded the latest drivers for the PC from Asus?

    If I have the correct page then there’s a BIOS update from 31st July 2020:

    https://www.asus.com/Laptops/ASUS-VivoBook-15-X...

    As this is a new PC you may have to contact the store where you purchased it & have them fix the problem or if purchased direct from Asus then request they fix it.

    You should have a warranty as the PC is new.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

    Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

    Thoroughly research any product which is mentioned here before you decide to download and install it.
     
    Time Lady, Nov 16, 2020
    #3
  4. Camera is not working - Win10Pro - Asus Vivobook 15 X512FJ

    ASUS Vivobook Camera Error 0xA00F4292<PhotoCaptureStartTimeout>

    I've never been able to open the camera (had this laptop for about a year now) but since everything has transitioned online, I would really appreciate some help.

    My laptop model is the ASUS Vivobook F510UA and basically the laptop camera is black but the light is on.

    The error code is 0xA00F429<PhotoCaptureStartTimeout>

    I've tried:

    - restarting laptop

    - uninstalling/reinstalling via device manager

    - rollback to original USB (from Get Help?)

    - downloading camera driver from ASUS website

    I'm short of factory reset, so please any last things I should try before?
     
    jennyjiang26, Nov 16, 2020
    #4
Thema:

Camera is not working - Win10Pro - Asus Vivobook 15 X512FJ

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