Windows 10: Camera Issues Black screen

Discus and support Camera Issues Black screen in Windows 10 Drivers and Hardware to solve the problem; Hello,I have recently bought a webcam but whenever I use the camera app or any other apps with a camera function it shows a black screen instead. I... Discussion in 'Windows 10 Drivers and Hardware' started by zepos_, Dec 5, 2021.

  1. zepos_ Win User

    Camera Issues Black screen


    Hello,I have recently bought a webcam but whenever I use the camera app or any other apps with a camera function it shows a black screen instead. I have tried reading other posts and doing the steps like reinstalling drivers and it still shows a black screen. Does anyone have any other possible solutions to this?

    :)
     
    zepos_, Dec 5, 2021
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 5, 2021
    #2
  3. BLACK SCREEN CAMERA

    Hi everyone,

    I have a laptop TOSHIBA SATELLITE P755-S5320 with camera integrated.

    when I open the camera application to take a picture, it shows a black screen with an error message, as on the picture attached.

    I tried some research that sent me to the DEVICE MANAGE. But in the there the webcam device is not even present.

    I tried the bellow steps unsuccessfully

    If your camera isn't found in Device Manager, first try using the camera with a different port on your device. If that doesn't work, try these steps:

    1. In Device Manager, on the Action  menu, select  Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your computer, and then try opening the Camera app again.
    1. If your webcam still doesn’t work, visit the webcam manufacturer’s website.
    I also tried the bellow steps unsuccessfully

    1. Select Start > File Explorer.
    2. In File Explorer, select This PC, and then select your OS disk, usually called OSDisk (CCamera Issues Black screen :).
    3. Under Home, select New folder, and then type Camera Roll as the name of the new folder.
    4. Press and hold (or right-click) the Camera Roll folder you just created, and then select Include in library > Camera Roll.
    5. Try taking a picture. If you see the same error message, try the next solution.
    Could please someone help me?

    Thanks.

    It also doesn't work in applications or websites that require access to the camera. It still doesn't work even though, when turned on, my computer shows the message "Fotocamera attivata", which in Italian
    means "Camera activated". I have an Acer Swift 3 that i bought in December 2019. Could please someone help me?
     
    Roussel Folas, Dec 5, 2021
    #3
  4. Ryan Fra Win User

    Camera Issues Black screen

    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Dec 5, 2021
    #4
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Camera Issues Black screen

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