Windows 10: Camera Issues HP Envy

My device cant locate the camera. it has been working fine for the past 2 months, and now the camera stopped working and isn't listed under devices

:)

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

See if you can run through these troubleshooting steps:

HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


Step 1: Confirm the computer has a touch screen
Step 2: Enable and reinstall the touch screen driver in Device Manager
Step 3: Configure the touch display
Step 4: Install Windows updates
Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
Step 6: Adjust the power management settings for your touch screen
Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
Step 8: Update the BIOS and graphics driver

 

HP ENVY x360 Touchscreen and Driver issues

Hi Milad,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

This issue can occur if some of the system files and drivers are not working as expected.

Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Follow these steps to uninstall the driver from the PC.

1. Open Device Manager.
   
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
   
3. Right-click (or tap and hold) the name of the device, and select Uninstall.
   
4. Restart your PC, and Windows will attempt to reinstall the driver.
   

You may also want to
download the drivers from the OEM HP website and install it to check if that helps.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator