Windows 10: Camera launch problem

I wanted to take a picture in the Camera app on Windows 10, this problem occurs:



Can you please help me?


Thank you!

:)

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?

 

camera orientation

Hi,



Thank you for writing to Microsoft Community Forums?

1. Did you notice any changes prior to this issue?
   
2. What is the exact model of the computer?
   
3. What is the error you get when you launch the app?
   

Meanwhile I suggest to refer to the steps mentioned in the link and let us know if it helps.

Camera doesn't work in Windows 10



Please get back to us with the required information, so that we can suggest the appropriate troubleshooting steps.



Peer Samie

Microsoft Community-Moderator

 

Camera does not work.

To isolate your concern, we suggest that you uninstall the camera through Device Manager. To do this, follow the steps below:

• In the Search box, type Device
  Manager and press Enter.
• Navigate to Imaging devices.
• Expand the Imaging devices tree by clicking on the adjacent arrow.
• Look for your device, right-click then select Properties.
• Click on the Driver tab, then choose Uninstall button.

Let the system restarts to complete the process. Take note that the camera may not work if there are other applications which are still open that uses the same device, we suggest that after uninstalling the device you can proceed with launching the application
to check if the issue persists.

Give us an update with the outcome.