Windows 10: Camera not importing pics by date

Part of my job requires using a DSLR to shoot pics of inanimate objects, and then importing them to my work laptop. On my old work laptop, running Windows 10, the pics were automatically sorted into folders based on the month and year, which was helpful when I needed to grab old pics. My new laptop, also running Windows 10, is not doing this, and I don't know how to set it up. The time and date on the camera are correct, I checked.

:)

 

cannot upload camera or camcorder pics & videos

Hi Scott,

Thank you for posting your query in Microsoft Community.

I understand that you’re unable to import photos and videos after upgrading to Windows 10.

This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

• Plug in the Camera.
• Go to Start and type AutoPlay Settings.
• Choose AutoPlay Settings.
• Under your Camera Device, choose the option "Import Photos and Videos."
• Exit Auto Play Settings and check if the issue persists.

You may refer to the article “Import photos and videos from a camera, phone, or DVD” for more information:

Import photos and videos in Windows 8.1



Note: Steps applies to Windows 10 as well.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank You.

 

Importing Photos from my camera to my computer.

Hello William,

Thank you for posting your query on Microsoft Community.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Does your camera gets detected by Windows when you connect it?
• What is the make and model of your camera and PC?

Let's try the steps below to import photos from camera to your PC.

• 
  Connect a camera your PC.
  
• 
  Open the Photos app.
  
• Swipe up from the bottom edge.
  
  (If you're using a mouse, right-click within the app.)
• 
  Tap or click Import.
  
  If you have problems or want to import from a DVD, see Import photos and videos from a camera, phone, or DVD.
  
• 
  Tap or click the device you want to import from.
  
• 
  The app automatically searches for all photos and videos that it hasn’t imported before and selects them. You can also swipe down on or click each photo and video you want to import, or tap or click
  Select all.
  

If the camera is not detected when you connect it to Windows, there could be possibility of driver issue. Uninstalling and reinstalling the camera driver may help us in getting this issue resolved.

Step 1: Uninstall the Drivers.

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the Camera driver in the list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Camera manufacturer’s website and search for the latest Windows 10 drivers available and then install it by following the instructions given in the website.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Import the photos from the Camera to Windows 10

Can you try the following steps:

• Connect the camera to your PC.
• Open the Photos app.
• Swipe in from the bottom edge to see the app commands.
  
  (If you're using a mouse, right-click within the app.)
• Select Import.
  
  Note
  
  Import isn't available if you're looking at a single picture in full screen view.
  
• Select the device you want to import from.
• The app automatically searches for all photos and videos that it hasn’t imported before and selects them. You can also swipe down on or click each photo and video you want to import or select Select all.
  
• Select Import.

The photos and videos are saved in the Pictures folder in a sub folder named with the date (for example, 2016-12-10).

Based on your screenshot, the system did not detect you device as a camera. If the steps provided didn't work, contact your device manufacturer and ask them if they have any know compatibility issues. Some camera requires an application that will give the
option to import/export pictures.

I'll be waiting for your response.