Windows 10: Camera not recognised

My camera is not recognised by my laptop. It does not show up in device manager so I cannot try to update drivers, it shows as a black screen on the camera app, I have allowed camera access. When i go to camera device settings it does not show any connected cameras. How can i get my laptop to recognise it?

:)

 

USB does not recognise my camera

Hi Jean,

An outdated driver may have caused the issue you're experiencing with your camera. To isolate the concern and provide effective troubleshooting steps, we'd like to ask a few questions:

• What are the troubleshooting steps that you've tried on your main computer?
• Are there any error codes or error messages showing under Universal Serial Bus controllers in Device Manager? To go to the
  Device Manager, right-click on the Start menu, then choose it from the list.

For now, we suggest that you run the Hardware and Devices troubleshooter which will automatically check and resolve hardware issues. Here are the steps to do so:

• Type Troubleshooting in Cortana, then select it from the list.
  
• Click on View All on the top left corner.
  
• Select Hardware and Devices from the list, then run the troubleshooter
  

We look forward to your response.

 

Lapsun camera won't recognise USB

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• What is the make and model of the lapsun camera?

Let’s try simple steps and check if this helps in resolving the issue. Follow the below steps.

Step 1.

I suggest you to run hardware troubleshooter to diagnose the exact issue. It will automatically detect the problem and fix it.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Small icon on the left navigation pane.
  
• 
  Click on Troubleshooting and click on
  Hardware and Device.
  
• 
  Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware troubleshooter.
  

If the issue still persist, try the below step:

Step 2.

I would suggest you to go to the camera manufacturer website and check for the updated driver for Windows 10. If not available try installing the available driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Keep posting us with status we will be glad to help you.

 

Windows camera does not recognise Facebook as a background app?

My camera does not recognise Facebook in the list of background apps. My logitech camera is not recognised when I try to do a facebook live from my PC. Can someone please help me with this