Windows 10: camera not working in windows 10

My web cam is on but is not working on my laptop and desktop. Both have windows 10. What is the problem?

:)

 

Haier camera is not working in windows 10

Hi Haier,

Sorry to know that the camera is not working.

• What is the make and model of the computer?
• What is the model of the Camera?
• Did you make any changes prior to this issue?
• Which app/website are you using to access camera?

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided in the link below.

Windows can't find or start the camera:

https://support.microsoft.com/en-us/help/13753/windows-10-can-not-find-or-start-the-camera

Hope this helps in resolving the issue with Camera. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

Windows 10 camera Not Working

Hi Beajai,

We appreciate your time and effort for getting back to us.

I would require more information to help you better.

• Which are the apps you cannot uninstall?
• Which are the apps you cannot stop?

For the Camera app issue, I suggest you to uninstall the apps which came inbuilt with Windows 10 using Windows Powershell and reinstall using Windows Store. Follow the below steps:

• Open the Start menu, type Windows PowerShell in the
  search bar.
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to reinstall the Camera app.
  

get-appxpackage *Microsoft.WindowsCamera* | remove-appxpackage



After performing the above steps, install the Camera app form the Windows Store.

Reference: Refer to the following Microsoft article on
Camera app and webcams help.

http://windows.microsoft.com/en-US/windows-8/camera-app-faq

Note: The steps for Windows 8.1 applies to Windows 10.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.