Windows 10: camera not working right

So every time i try to use my intergrated camera in my computer it will show up as a gray screen with a crossed out camera icon. Is there any way i can fix this issue?

:)

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

I purchased a Lenovo Yoga3 and camera doesn't work

Hi Jane,

To assist you better, answer the below questions

• What is the exact error/message you get?
• Which app are you using to access the camera?

I suggest try you below methods and check if it helps.

Method 1: Run the hardware device troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Camera driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Camera driver from the list.
• Right click on the Camera driver and click on Update driver Software.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you

 

Camera does not work.

To isolate your concern, we suggest that you uninstall the camera through Device Manager. To do this, follow the steps below:

• In the Search box, type Device
  Manager and press Enter.
• Navigate to Imaging devices.
• Expand the Imaging devices tree by clicking on the adjacent arrow.
• Look for your device, right-click then select Properties.
• Click on the Driver tab, then choose Uninstall button.

Let the system restarts to complete the process. Take note that the camera may not work if there are other applications which are still open that uses the same device, we suggest that after uninstalling the device you can proceed with launching the application
to check if the issue persists.

Give us an update with the outcome.