Windows 10: Camera switches between 'HD User Facing' and 'PC Camera' on Acer laptop windows 11

Hello,I am using an Acer laptop running Windows 11. I am experiencing an issue with the built-in camera. It usually appears as 'HD User Facing' in Device Manager, but sometimes it disappears and switches to 'PC Camera.' When this happens, the camera stops working properly.Here are the symptoms: 1. After restarting the laptop, it always shows 'PC Camera,' and the camera doesn’t work properly. 2. Only when I perform a shutdown and then turn the laptop back on, it recognizes as 'HD User Facing,' and the camera works again. 3. Occasionally, while using the camera e.g., during video calls, the '

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acer hd user facing camera is not working in my acer aspire 5 laptop of windows 11

built-in camera: ACER HD user facing camera

LAPTOP : acer aspire 5

windows 11

camera is not working

 

Camera randomly turning into PC Camera from HD User Facing

A couple days ago I upgraded to windows 11 and I have had this issue where randomly in a video call my camera glitches out and turns off and it turns into "PC Camera" and then it doesnt turn back, I have tried everything on the internet, I've been looking EVERYWHERE for 3 DAYS STRAIGHT. Please help.
Device: Acer Predator Helios 300
OS: WIndows 11

 

acer hd user facing camera is not working in my acer aspire 5 laptop of windows 11

Hi ABHINAV,

I'm Amr, an independent advisor.

Click the Start button and select Settings.

On the left sidebar find and go into Privacy & Security.

Scroll down on the right side to “App permissions” to find Camera and click it.

Toggle Camera access to enable or disable the camera.

Click the Start button and select Settings.

On the left sidebar find and go into Privacy & Security.

Scroll down on the right side to “App permissions" and select Camera.

Toggle Let apps access your camera to enable or disable app access.

To restrict access to individual apps, click the drop-down in Let apps access your Camera to view all apps that have access to your camera.

Choose your desired toggle settings for each item in the list.

Click the Start button and select Settings.

On the left sidebar find and go into Bluetooth & devices.

In the list of devices, scroll down and click on Camera.

A list of the camera devices connected to your system will appear. Click the one you want to enable or disable, then click the Enable or Disable option.

A confirmation prompt will pop up. Click Yes to continue.

Temporarily disable antivirus, firewall, and privacy software. Some programs have webcam protection built-in, which could be what's blocking it.

If turning off these programs makes the camera work, examine their settings to find out what needs to be changed, and then promptly re-enable them.

There's probably a Webcam Protection option enabled, or something similar that's preventing your apps from using the camera.

Also, refer to this link if nothing works

https://support.microsoft.com/en-us/windows/cam...

I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

Best Regard

Amr