Windows 10: Camera/video broken

Just recently the camera and video stopped working. I have an HP Spectre but the same thing also happened on my wife's ASUS. I have run all the diagnostics and all the drivers are up to date. I just get a blank screen.

:)

 

cannot upload camera or camcorder pics & videos

Hi Scott,

Thank you for posting your query in Microsoft Community.

I understand that you’re unable to import photos and videos after upgrading to Windows 10.

This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

• Plug in the Camera.
• Go to Start and type AutoPlay Settings.
• Choose AutoPlay Settings.
• Under your Camera Device, choose the option "Import Photos and Videos."
• Exit Auto Play Settings and check if the issue persists.

You may refer to the article “Import photos and videos from a camera, phone, or DVD” for more information:

Import photos and videos in Windows 8.1



Note: Steps applies to Windows 10 as well.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank You.

 

Laptop Camera

Thanks for providing the results after completing the steps we provided. Since you're still getting the error message “Your camera cannot be found” along with the error code "0xA00F4244 (0xC00DABED)", we suggest that you follow the steps below
to reset the Camera app on your Windows 10 computer:

• Press the Windows Key + I to open the Settings app.
• From the options presented select System, then click on
  Apps & features located on the left pane.
• Locate the Camera app from the list and select it.
• Select the Advanced options link and then choose Reset.
• When the pop-up notification is shown just click on the Reset
  button once more.
• Once all the steps are complete, kindly reboot your computer.

Completing this steps will clear the cache of the Camera app and allow it to re-recognize any video capture devices connected to your computer.

Regards.

 

Windows10 Camera Suddenly Stopped Playing MP4 Videos

Hi Michael,

For us to properly isolate the issue with your Windows 10 Camera, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
• To make sure that we have not missed on anything, what other troubleshooting steps have you done so far?

In the meantime, we suggest that you check this article, and follow the steps/instructions to resolve
your camera issue.

We look forward to your response.