Windows 10: Camtasia 9 Freezes Up When You First Open it

Last month, I've been experience a problem with my screen recording program Camtasia 9 freezing up when you first open it.


Here's a screen shot below as well, as the video here https://www.youtube.com/watch?v=By4O_9x4wD0





I contacted the company that produces Camtasia for advice, and they suggested updating my upgrading my drivers because it was "outdated", i downloaded the drivers linked to and not sure how to find out if they are actually installed or not if i need to install them manually somehow.
Here's my ticket on TechSmith's support form.


Also, would like to know some of advice on Microsoft's side on how to fix this issue with Camtasia 9 freezing up and not loading up properly.


Thanks in advance,

Bryan

:)

 

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