Windows 10: Can access game on PC

I recently downloaded Minecraft for my child to play on our home PC (windows 10). However I downloaded using a different MS account than my child is a member of.


When we set up our Xbox several years ago, I created a MS account and set my children up as children under that account. We have purchased games on the Xbox and everyone has been able to share them and things have worked OK.


However, when I recently downloaded Minecraft to the PC, I used my personal MS account and NOT the Adult/Parent account I used for Xbox (that my child is a member of). When my child logs into our PC using their MS account they use for Xbox, they can not see the Minecraft game on the PC - but if I log in using my personal the game is there ready for me to play.


I looked into adding their MS account from the Xbox MS account I created to my personal MS account but apparently they can only be tied to one MS family. I assume moving them from the Xbox MS account would then negate them from sharing the games on Xbox - which I don't want to do.


So I have a couple of questions:


1) is this a Windows 10 issue - meaning is there a setting I need to change on the PC to allow my child to play minecraft on that PC (using their MS account they use for Xbox)


2) Or is this a result of me downloading the game to a MS account that they are not a family member in? If the issue is that I used the wrong MS account is there any way to fix it?


3) If I have to repurchase it, do I download it to the same MS account that they are are family members of and is used for the Xbox or should I just download directly to the child's account?


Whatever I end up needing to do any help will be appreciated.


Thanks.

:)

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.

 

System restarts while accessing games from Steam on Windows 10

Hi Alex,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern about accessing the games using Steam on Windows 10. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you installed all the pending updates and driver updates on your device?
• Have you checked with the game compatibility and system requirements to access the games?

Try few of the below troubleshooting steps and check if it helps.

I suggest to check with the system requirements to play the game.

Step 1: As you have already installed Steam in compatibility on Windows 10, I suggest to install the games in compatibility mode and check if it helps.

Follow the steps to install in Compatibility mode:

• Download the updated gaming software from the manufacturer's website.
• Right click the gaming software
  installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the game and check.

Step 2: Update Graphics Driver.

Download the latest drivers from manufacturer's website, try to install them manually and check if it helps.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update driver software.
• Click on Browse my computer for driver software and click on
  Let me pick from a list of device drivers on my computer.
• Follow on-screen instructions.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Quick Access not searching Pictures folder

Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.