Windows 10: Can anyone else not access Xbox credentials/ Network services

I had a Microsoft agent take control of my screen to try to help my error, which was, On every Xbox website and the Xbox app, i can not log into my account, when i click sign in, My screen goes white for 3 seconds and then it goes back to the home screen, I can not log in and after 3 hours of the man assisting me and concluded that i can not access Xboxes credentials or their network services and that i should get in contact with windows.

:)

 

Network Credentials

Hi Sammy,

To assist you better regarding your concern with network credentials, have you checked the Windows credentials for any information about the username and password for the network credentials? If not yet, follow the steps below to access Windows Credentials
manager.

• Press the Windows icon on the desktop.
• Type in Windows Credentials.

We would appreciate as well if you could provide us a screenshot.

Let us know how it goes.

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Credentials Needed to Access Computer over Private Network

Hello there,

I understand you're facing challenges accessing shared files and folders between your Windows 11 Pro and Windows 10 Pro computers on a private network. Sharing resources on a network can involve a bit of configuration, so let's work through some steps to help you out:

1. Create Matching Local User Accounts:
   
   • On both PCs, set up local user accounts with identical usernames and passwords.
     
   • Use these credentials when prompted while accessing shared resources.
     
2. Adjust Network Discovery and Sharing Settings:
   
   • Open the Settings app on both computers.
     
   • Navigate to "Network & Internet" > "Sharing" (Windows 11) or "Network & Sharing Center" > "Change advanced sharing settings" (Windows 10).
     
   • Make sure that network discovery and file and printer sharing are enabled.
     
3. Use "Connect using different credentials":
   
   • When asked for credentials, try "Connect using different credentials."
     
   • Format the username as COMPUTERNAME\USERNAME (e.g., PC1\John).
     
   • Enter the corresponding password.
     
4. Shared Folder Permissions:
   
   • On the Windows 10 computer, right-click the shared folder and choose "Properties."
     
   • Head to the "Sharing" tab, then click "Advanced Sharing."
     
   • Confirm that "Permissions" for Everyone or the specific user are set to "Full Control."
     
5. Windows Credentials:
   
   • Access Control Panel on the Windows 10 computer.
     
   • Go to "User Accounts" > "Credential Manager."
     
   • Under "Windows Credentials," add a new credential with the network path of the Windows 11 computer and the local account's username and password.
     
6. Windows 10 Local Group Policy:
   
   • Type "gpedit.msc" in the Run dialog on the Windows 10 computer.
     
   • Navigate to "Computer Configuration" > "Administrative Templates" > "System" > "Credentials Delegation."
     
   • Enable "Allow delegating saved credentials with NTLM-only server authentication."
     
   • Add "TERMSRV/*" to the policy.
     
7. Windows Defender Firewall:
   
   • Confirm that Windows Defender Firewall isn't blocking network sharing.
     
   • Double-check your network profile (Private/Public) and ensure sharing is allowed based on your profile settings.
     
8. Network Troubleshooter:
   
   • Run the Windows network troubleshooter on both computers to diagnose and address network-related issues.
     

Remember, maintain strong passwords for user accounts and follow good security practices. I hope this helps you resolve the sharing problem effectively.

* Found this helpful? Feel free to mark it as the solution!