Windows 10: Can anyone help me with this error The previous system shutdown at 03:11:21 on...

I have a number of these errors and I'm stumped. I have also attached my system info file at this shared folder.https://1drv.ms/t/c/5a297834887fae4f/EdrrWAEfwC9ElmG6NfXSn5ABhNWoxx9FQmZDLc-P5SnCOw?e=Vpb05RAny help will be greatly appreciated.

:)

 

The previous system shutdown was unexpected

Hi,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I’m sorry to know that your Computer shuts down automatically and gets error code
6008, "The previous system shutdown was unexpected".

I apologize for the inconvenience caused to you and I appreciate the efforts who took to resolve the issue. I will be happy to assist you with this.

Please refer the suggestions given by
Ronald K using the below link and check if that helps.

Redirecting

Also refer the suggestions given by Shinmila H using the below link and check if that helps.

Redirecting

Note : This article applies to Windows 10 also.

Please let us know, if you need any further help and we would be glad to assist you further.

Thank you.

 

Recurring Critical Events and Unexpected Shutdowns on Windows 11 System

Summary of the Problem: I am experiencing recurring critical events and unexpected shutdowns on my Windows 11 Home system. The critical events, as logged in Event Viewer, include:

1. Event ID 41 (Microsoft-Windows-Kernel-Power): The system reboots without cleanly shutting down first, indicating potential system crashes or power failures.
   
2. Event ID 161 (volmgr): Dump file creation fails due to errors during dump creation, hindering troubleshooting efforts.
   
3. Event ID 6008 (EventLog): Confirms the unexpected nature of previous system shutdowns.
   

System Information:

• Operating System: Windows 11 Home, Version 10.0.22631 Build 22631
  
• Manufacturer: LENOVO
  
• Model: 82GN (LENOVO_MT_82GN_BU_idea_FM_Legion 5 17ARH05H)
  
• Processor: AMD Ryzen 7 4800H with Radeon Graphics
  
• Installed RAM: 16.0 GB
  
• Disk Health: Checked and verified by Lenovo Diagnostic and Samsung Magician software
  
• BIOS Firmware: Up to date (LENOVO FSCN28WW, 9/21/2023)
  
• Secure Boot State: On
  

Description of Attempts Made:

1. Hardware Diagnostics: Ran diagnostics to check RAM, CPU, and hard disk stability, all returned clean results.
   
2. Driver and Firmware Updates: Ensured all device drivers, chipset drivers, and firmware (BIOS/UEFI) are up to date via Windows Update, Lenovo Vantage, and Lenovo Diagnostic tool.
   
3. Overheating Monitoring: Monitored system temperatures and verified that overheating is not the cause of the issues.
   
4. Disk Health Check: Checked disk health using Lenovo Diagnostic and Samsung Magician software, all checks returned normal.
   
5. Clean Install of Windows 11: Performed a clean installation of Windows 11 to rule out software-related issues.
   
6. System File Check (SFC): Ran the SFC tool, which returned no violations or corrupted system files.
   

Despite these efforts, the issue persists, with recurring critical events and unexpected shutdowns disrupting normal system operation. Given the detailed troubleshooting steps taken, what further actions or recommendations would you suggest to diagnose and resolve these recurring critical events and unexpected shutdowns effectively?

Thank you for your assistance.

 

The previous system shutdown was unexpected windows 10

ok i went in Event Viewer and found 4 Critical so i went and looked at Reliability Monitor as well and seen that all 4 Critical line up with when my pc rebooted on me. all the reboots seem to happen about 20 min's after it say's The Previous system shutdown
so i hope this helps to fix this problem.

Event Viewer

--------------

Level Date and Time Source Event ID Task Category KeyWords OpCode

------- ----------------- ----------- ----------- ---------------- ------------- ----------

Critical 9/15/2016 6:47:28 pm Kernel-Power 41 (63) (70368744177664),(2) info

Critical 9/14/2016 7:21:16 pm Kernel-Power 41 (63) (70368744177664),(2) info

Critical 9/7/2016 12:36:31 pm Kernel-Power 41 (63) (70368744177664),(2) info

Critical 8/29/2016 1:15:39 pm Kernel-Power 41 (63) (70368744177664),(2) info

Reliability Monitor

---------------------

The previous system shutdown at 6:35:44 PM on ‎9/‎15/‎2016 was unexpected. = Rebooted at 6:48 pm.

The previous system shutdown at 7:01:05 PM on ‎9/‎14/‎2016 was unexpected. = Rebooted at 7:21 pm.

The previous system shutdown at 12:11:16 PM on ‎9/‎7/‎2016 was unexpected. = Rebooted at 12:36 pm.

The previous system shutdown at 12:50:57 PM on ‎8/‎29/‎2016 was unexpected. = Rebooted at 1:15 pm.