Windows 10: Can anyone help with a display/start-up issue?

My computer remained on with the screens dark after I ran a standard shutdown on windows 10. I held the power button to force a shutdown but now I'm getting nothing on the display when I turn it back on. The monitors seem to work fine when tested with a switch. I have tried removing/replacing ram, removing the bios battery, disconnecting peripherals and safe start-up. Before disconnecting the mouse and keyboard I noticed both were on. I recently switched drivers on my Radeon 5700 because of issues with random failures but since the change everything has ran great up until now. My build is appr

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Display Issue Please Help

Hi Ahmed,



Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

I understand the inconvenience you are facing while scrolling down. We are glad to help you.



To serve you better, let me know this:

What exactly happens when you shut down the computer?



I would suggest you to try the following steps and check:

Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

• Click Start and go to Run.
• In the Run prompt, type devmgmt.msc and then click
  OK.
• Device Manager will open.
• In Device Manager expand Display adapters.
• Right-click the display driver and click Update Driver Software.
• Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• Open Device Manager.
• Expand Display adapters.
• Right-click the display card driver and click
  Uninstall.
• Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
• After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



Regards,

Jenith

 

Windows Start issue

Try this:

Right click on your start menu, and click on System:





When the system window comes up, click on Advanced System Settings:




There, click on Startup and Recovery:




Then in the top menu you will have a choice of OSs. Select the one you want to boot to defaultly and uncheck the box for "Time to display list of operating systems."




That should make it boot into Windows 10 without your intervention.