Windows 10: Can connect to public wifi on laptop but not internet

I'm able to connect to the Internet via public wifi on my phone and tablet but when I attempt it on my Windows 10 laptop I seem to be connecting to the network but don't have Internet access. Below the network name it says:No internet, open.When I attempt to load a website in my browser I get:This page isn't workingwhstc_webauth.hscni.net didn't send any data.ERR_EMPTY_RESPONSEWhen connecting on the other devices I got a popular asking to agree to terms and conditions. This didn't appear on my laptop and I have browser popups enabled.How might I resolve this?

:)

 

using mob phone connected to i/net via public wifi to connect laptop


Hi, recently purchased new laptop with windows 10 installed. I currently use public/open wifi connection to connect to the internet for non private surfing (private matters dealt with via payg dongle). However, this open wifi connection can be erratic (whereas previous laptop running windows 7 connected as and when requested). Once connected, it is faultless and speedy enough for my needs. I have also marked this connection as ‘automatic’.
I know that it is not the signal strength, it is simply the initial connection, with which my new laptop seems to struggle with! My screen shows all available networks so is picking up all correct signals. When I click ‘connect’ it will go through the motions for approx 2-3 seconds and then say ‘unable to connect to this network’ and other times, it will say ‘connecting’ and will go through these motions, and will continue to say ‘connecting’ for 15 minutes and longer or until I get sick of waiting!
On the occasions when it does finally ‘connect’, it will begin with a message in the ‘action centre’ saying ‘click on message to connect to open wifi’-it will then go to the open/public wifi homepage and connect-from thereon, I am fine.
Why won’t my laptop connect as easily to open wifi as last machine did on windows 7, and why does it continually say ‘unable to connect to internet’ or remain in ‘connecting’ mode?
A further query I have (apologies) is when my laptop refuses to connect to internet as above, my mobile phone connects to the open wifi easily so I certainly know that it is not the distance that is in question, or the strength of signal-bearing this in mind, is it possible to connect my laptop and mobile phone via usb and possible to use my phone when it is connected to the open wifi source to connect my laptop to internet via this route? If so, would somebody give me step by step instructions to connect this way, please. The phone I currently have is a 3g sony xperia mini pro (which I am sure you can gather I have had for few years now!)
Many thanks for all replies and all assistance is gratefully received.

 

Can't connect to certain public WiFi.

Hi,

To better assist you with the public WiFi connection issue, please answer the following questions:

• Which Windows version is currently running on your phone?
• Are you able to connect your phone to other public WiFi hotspot?
• What troubleshooting steps have you tried so far?

Regards.

 

Public Wifi connected, no internet access

Hi Sam,

As you are unable to access the public Wi-Fi on your laptop, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message/ error code of this issue?
• Were you able to connect to any other Wi-Fi connection from your laptop?

This issue might have occurred due to network adapter driver issues and network services. Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• 
  Press Windows key, click on
  Settings from the left pane.
  
• 
  Click on Network & Internet.
  
• 
  Under Airplane mode turn it off and check.
  

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• 
  Press Windows + X keys from the keyboard, click on
  Device Manager.
  
• 
  Expand Network Adapter.
  
• 
  Right click on adapter driver, click on Properties.
  
• 
  Click on Driver tab and Enable the driver.
  

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• 
  Click on Start; in the start search type
  Troubleshooter and hit Enter.
  
• 
  In the left pane, click on View all.
  
• 
  Click on Network Adapter Troubleshooter.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing the public Wi-Fi for further assistance.

Thank you.