Windows 10: can download files and outlook works, but cannot get to any websites in Edge or Chrome

I just got a new Acer laptop and I've installed quite a few updates. I had most of my install files already downloaded, so I'm just trying to get on the Net now. The programs I installed were able to get their own updates and download no problem, and Office is able to connect to the Internet (I can use Outlook and activated Office 365). Only the WWW seems to be down.


Some sites i've tried are google.com, msn.com, bing.com, and yahoo.com. nothing works.


When I go to Chrome, I get:



This site can’t be reached

The webpage at https://www.google.com/?gws_rd=ssl might be temporarily down or it may have moved permanently to a new web address.
err_ssl_bad_record_mac_alert



When I go to Edge, I get:


This site is not secure

This might mean that someone's trying to fool you or steal any info you send to the server. You should close this site immediately.

The website's security certificate is not secure

Error Code: 0


I tried Firefox and got to a few pages (sort of), but keep getting errors about security codes and not displaying everything.


In another thread I saw to do a "netsh winsock reset" as an admin from the command prompt, which I did, to no effect. I ran the Windows troubleshooter and it says everything is hunky dory.


I checked Bitdefender and it says it's not blocking anything. I'm on a different computer atm using the exact same network and settings (win8.1, though).


Any thoughts?

:)

 

Edge not working on spesific website

Hi,

I suggested you to try resetting Edge and check if it helps to resolve the issue.
Refer the steps below to reset Edge.

Steps:-

• First of all launch Microsoft Edge Browser.
• After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.
• Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
• Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Edge Import Bookmarks from Chrome does not work

Hi,

To resolve your issue with Microsoft Edge, we suggest that you clear your browsing data. Please follow the steps below:

• Click on the 3 dots at the upper right corner of Edge.
• Go to Settings.
• Go to Clear browsing data.
• Click on Choose what to clear > Clear.
• Try to import your bookmarks from Chrome to Microsoft Edge.

Let us know how it goes.

 

Can't open Outlook links in Edge

Hi,

In order for us to assist you better, kindly answer the questions below:

• Dose this problem occur on a particular website or all the links you try to open from Outlook?
• What troubleshooting steps have you done?

In the meantime, we suggest that you reset Microsoft Edge. Kindly refer to the steps below:

• Open Microsoft Edge.
• Click on More options […].
• Click on Settings.
• Click on ‘Choose what to clear’.
• Select all of them and click on Clear all.

We look forward for your reply.