Windows 10: Can I access Microsoft crash reports

Since recently upgrading my motherboard and CPU I have experienced several PC crashes.

I'm notified via a Microsoft window that "your PC has encountered a problem and needs to shut down" which then gathers info. diagnostic report I assume while displaying a "stopcheck" code for me to investigate. On doing that I gather that it's probably something to do with my intel CPU.

However, the intel diagnostic tool says my CPU is fine and my PC runs fine except for these infrequent crashes. Also I run an intel monitoring tool which shows my CPU as running well within design parameters on even my most demanding games.

So, this is obviously some random problem seemingly unrelated to CPU strain or demand and it would help greatly if I could access that info that Microsoft collects at the crash event. Is this possible and if so where might I find this info.

Thanks.

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

The computer crashes when accessing Microsoft Office on Windows 10

Hi Indu,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following information to assist you better with this issue:

• Does the system crashes only when accessing Microsoft Office product?
• What exactly happens when you try to access Microsoft Office products?
• Were you able to see any error code/ error message with this issue?
• Which version of Microsoft Office have you installed on your device?

As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the System maintenance troubleshooter
and check if it helps.

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

1.
Press Windows
key and type Troubleshooting.

2.
Select Troubleshooting and hit
Enter.

3.
Click on View all in the left pane of the window.

4.
Select System Maintenance.

5.
Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

Microsoft Office Forums

Select the right category to post a query.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Windows 10 Folder/Disk security Access Crashes

Hi,

Thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I apologize for the inconvenience caused to you with providing access to the file and folders as the system crashes, we will help you to resolve this issue.

First I suggest you to update the drivers for USB ports on your device.

Step 1: Uninstall and reinstall the USB driver for the computer and check if the issue persists.

Follow the steps:

• 
  Press Windows and X together and select
  Device Manager.
  
• 
  Locate the Universal Serial Bus Controller and expand the driver icon.
  
• 
  Right Click on all the USB driver icon and select
  Uninstall.
  
• 
  Restart the computer. After restarting the computer, USB driver will automatically be installed.
  

Step 2: As you are connecting external hard drive to your computer, drive has to be detected by computer. Hence I suggest you to update the BIOS drivers from the manufacturer's website.

Refer:
http://support.toshiba.com/drivers

Now, try to connect the external disc to your computer and check if it is recognized.

Later, try to change the access settings and note the time if the system crashes.

If the issue persists, please make a record of this issue from the Event Viewer and send us the report of this issue, we will help you to resolve this.

Hope it helps. Kindly get back to us with required information, we will be happy to help you.