Windows 10: Can I change my Microsoft passkey in Windows 11?

Can I change my Microsoft passkey in Windows 11?

:)

 

Passkey disappeared after changing PIN

I recently started using the Hello passkey feature to use a PIN to log-in to my HP Probook, Windows 11 Pro, and to log into one specific app that requires a passkey. It worked fine until I decided to change my PIN to make it longer.

After changing my PIN, the app I need to log in to stopped showing the option to use Hello to sign in (it only offers me the choices of mobile or USB passkeys - same thing when just now I tried to log into this Microsoft site with a passkey, didn't show the option of Windows).

And looking under passkey settings in Windows, it says I have no saved passkeys.

(I've seen in the help docs here that the Windows login itself should appear on the passkey, list...? But I don't even see that.)

Any way to recover this? The passkey would've been stored locally on my PC...? Can I find that file?

I was not signed into Microsoft ever on this PC. But I hope they don't just delete all passkeys because of a simple PIN change....?

 

How to restore missing passkey in Windows 11

Hi Andreas, I am , a fellow Microsoft user like you.

I understand your frustration, and I'm here to help. You mentioned you're using Windows 11 24H2, are you using the Insider build or the new Copilot+ PC device?

This information will help me suggest possible steps without needing to perform a clean installation of Windows 11.

In the meantime about restoring Passkeys. Unfortunately, there isn’t a way to restore missing passkeys from Settings, and there's no current option to back them up or restore them. You can visit sites like Google or Adobe again, and they should prompt you to create a new passkey if it’s missing from your Windows Settings app.

Since you can't access the Passkeys section in the Settings app and running SFC and DISM didn’t help, you might consider performing an InPlace Upgrade or Repair Upgrade depending on your current build. Please let me know the answer to my question above so I can guide you further.

Kind regards,

 

passkeys on windows 11

hello

I have a windows 11 pc and I want to create passkeys for google, microsoft and other sites. I read the Microsoft article that says there is an option to save the passkey locally on the pc, but when i go to create the passkey I don t see that option, instead i can only use another pc or a security key.

Is there any reason why i cant save it on my pc? What can i do to save the passkey locally to my device?

Thank you for help