Windows 10: Can I control home devices with Microsoft?

Is there any app , web or any way to control my home with Microsoft?

:)

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

Device Descriptor Request Fails on my Play-and-Charge Device

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Run the Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Method 2: Disable and re-enable all the
Universal Serial Bus controllers (USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

a) OpenDevice Manager.

b) ExpandUniversal Serial Bus controllers.

c) Note: You might have to scroll down the list to find this item.

d) Right-click the first USB controller under
Universal Serial Bus controllers, and then click Uninstall to remove it.

e) Repeat the above step for each USB controller that is listed under
Universal Serial Bus controllers.

f) Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and

g) Reinstall all the USB controllers that you uninstalled.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

i cant find my device in devices

Hi Martin,

Thank you for posting your question in the Microsoft Community.

1. Is that a USB 2.0 cable or the 3.0 cable which comes with the gaming device?
   
2. Have you plugged in the USB cable to the appropriate port?
   

However, you may want to try these steps one by one and check if that makes any difference.

Step1: Plug in the USB cable to a different and correct USB port and check the status.

Step 2: I suggest you to run hardware and devices troubleshooter and check if that helps.

1. Press the Windows + X, and click on Search.
   
2. Type troubleshooting and select Troubleshooting.
   
3. Click on Hardware and Sound and select Hardware and Devices and click on Next to run the troubleshooter.
   

Step 3: Remove and reinstall all USB controllers.

1. Open Device Manager by pressing Windows key + X and select Device Manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
   
2. In the list of hardware categories, find and expand Universal Serial Bus controllers.
   
3. Right-click every device under the Universal Serial Bus controllers node, and then click ‘Uninstall’ to remove them one at a time.
   
4. Restart the computer, and let the USB controllers get reinstalled.
   

Plug in the removable USB device, and then check to make sure that the issue is resolved.

Hope this helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Regards,

Srimadhwa B

Microsoft Community-Moderator