Windows 10: Can I disable certain features like Xbox identities and gaming for certain build licenses...

I accidentally merged my 2 accounts and their associated licenses on my Surface, How do I untangle this mess? Oh yeah, and it wont update and someone installed a keylogger...Help

:)

 

I can't use certain features on Forza Horizon 3 due to parental control.

Hi,

If you're using a child account, there are certain limitations imposed on your Xbox account. This could be the reasons as to why you can't access certain features on the game. To resolve this issue, you need to manage the privacy and online safety settings
of your child account by using the parent account associated to it. To give you an idea, only the parent account is eligible to manage the privacy and online safety settings of the child account. To get started, kindly perform the following steps:

• Sign in the parent account on this link.
• Select the Child account.
• Make the changes that you need on the privacy and online safety settings.

Let us know with the result after performing the suggested solution above.

 

Xbox Identity Provider

Most programs created for earlier versions of Windows will work with this version of Windows, however, some older programs might run poorly. You need to run the

Program Compatibility Troubleshooter or change the compatibility settings on your computer to play games like Age of Empires: Castle Siege.

If you are still unable to download the Xbox Identity Provider, we recommend that you clear Windows Store cache by following the steps below:

• Press Windows + X on your keyboard.
• Select Command Prompt (Admin).
• Type wsreset.exe, and then hit Enter.
• Launch Windows Store and check if there are available updates and install them.

You can also download Xbox Identity Provider on this
link.

If you need further assistance, feel free to post your queries here anytime.

 

Xbox Identity Provider

Since the update failed to download and install on the computer, it can cause the issue. We suggest that you follow the steps on the solutions provided on this link:

Fix Windows Update errors.

Once the computer is updated, download and install the
Xbox Identity Provider again.

If you need more help, kindly let us know.