Windows 10: can I get a refund/exchange on Minecraft bedrock edition?

Discus and support can I get a refund/exchange on Minecraft bedrock edition? in Windows 10 Gaming to solve the problem; My son and daughter have been sharing the Minecraft Java edition license I bought quite a while ago and for Xmas they wanted a second one so they could... Discussion in 'Windows 10 Gaming' started by RocketRay, Jan 4, 2021.

  1. ROCKETRAY
    RocketRay Win User

    can I get a refund/exchange on Minecraft bedrock edition?


    My son and daughter have been sharing the Minecraft Java edition license I bought quite a while ago and for Xmas they wanted a second one so they could play with/against each other. So I ordered the bedrock edition Windows native and they found that it's not quite compatible with the Java version. The Java one can log in to servers and host games, but the bedrock edition can't join those servers or join hosted games.


    So either I need to know how to make the bedrock edition 100% compatible with the Java edition, or a refund so I can buy a second Java edition license.

    :)
     
    RocketRay, Jan 4, 2021
    #1
  2. NATHAN ROBERTS (SUNKNATH)
    Nathan Roberts (SunkNath) Win User

    Minecraft Bedrock edition

    Hey there, cRz EmraldDrift

    Welcome to the Microsoft Community forums.

    I have just done a search on Minecraft Bedrock edition and could not find it. Are you sure it was Minecraft Bedrock edition, and not another edition of Minecraft?

    I have also looked on your Xbox profile and found that you do not have Minecraft Bedrock Edition in the games you have played. You seem to have the following: Minecraft, Minecraft Xbox One Edition, and Minecraft Windows 10 Edition.

    Please can you check to make sure it shows under My purchases on https://account.microsoft.com

    Regards,
     
    Nathan Roberts (SunkNath), Jan 4, 2021
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    Can't Sign in to MineCraft Bedrock Edition for my Microsoft account.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • What is the complete error message that you are receiving?
    • From where did you download the Minecraft Bedrock Edition?
    • Were you able to play Minecraft Bedrock Edition earlier on this computer?
    • Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.


    Please reply with the detailed information on the issue to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 4, 2021
    #3
  4. SPASTIMASTI
    spastimasti Win User

    can I get a refund/exchange on Minecraft bedrock edition?

    minecraft bederock edition

    i cant refund minecraft Windows 10 bedrock Edition.
     
    spastimasti, Jan 4, 2021
    #4
Thema:

can I get a refund/exchange on Minecraft bedrock edition?

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