Windows 10: Can I get assistance please?

Dear RecipientI purchased Microsoft Student package and paid twice? How do I rectify this?Sarah

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Windows 10 Update Assistant restarts after downloading 82%

Hi,

The issue may occur due to corrupted system files. In order for us to assist you better, please answer the following questions below:

• Were there any changes prior to the issue?
• What troubleshooting steps have you done so far?
• Are there any error messages?

In the mean time, we suggest you to performing the steps provided in this article:

Fix Windows update issues. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Windows 10 upgrade assistant stuck at 99%

The problem is caused by the Windows 7 updates.

Before using the Windows 10 Upgrade Assistant, perform these steps:

• set Windows 7 updates to "Never install updates".
  
• Stop the update service by right clicking on the command prompt, and choose "Run as administrator".
  
• Type
  
  
  It should say: "Windows update service is stopping....windows update service is stopped."
  
  
  
  

After completing the above steps, start the Windows 10 Upgrade assistant, and it should complete.