Windows 10: can I purchase a USB receiver for my Microsoft Mouse 4000?

can I purchase a USB receiver for my Microsoft Mouse 4000?

:)

 

Mobile mouse 4000 receiver

Hi,

I have a Mobile mouse 3000 but I lost the receiver, I found a Mobile mouse 4000 Receiver, can I set up that receiver to work with my Mobile mouse 3000?

 

Microsoft Mouse 4000 never worked

Hello there.

I bought a Microsoft Mouse 4000 and it never worked. The brand new battery runs out after 3 minutes and the mouse shuts off. Last week, I returned back to the Best Buy store ***Address removed for security reasons*** where I have purchased the mouse and they have informed me that they could not change the item because I returned to the store after 14 days from the date I have puchased the item. I tried new batteries, I tried using a different USB port... nothing works. How can I replace this item? My former Microsoft Mouse 4000 lasted almost 12 years.

I hope someone can help me out. Best Buy did not help at all.

Kind regards,

.

 

How to troubleshoot the USB receiver mouse lagging issue?

Hi there

We have this issue on one of our machines. It has a lag on the mouse as well occasionally on the keyboard as well. The mouse and keyboard are using a single USB receiver. It's random but yesterday it happen regularly.

What the troubleshooting steps so far:

* The machine has 2 USB ports and tried all of them it's same issue
* Update the driver - it's pretty generic and it's updated
* The trackpad is fine and built-in keyboard - no lagging
* Tested those 2 USB mouse and keyboard on other machine - worked well - no lagging
* Tested with other USB receiver mouse only and it's not bad as the current one but it can see the lagging.
* Bought a new HP mouse and keyboard USB receiver, tested and it's same result.
* Use the Bluetooth mouse and wired keyboard. Worked well - NO lagging so far for last 2 days !!!
* Been escalated to Dell Support as well - but no news as yet

Not sure what causing this. Any ideas?

This is our environment:
Dell Latitude laptop
Dell monitor
Windows 10 Version 2004
Toshiba Dynadock docking station
Microsoft USB mouse and keyboard
HP USB mouse and keyboard
Microsoft Bluetooth mouse
Microsoft wired keyboard


I'm appreciated your help and pointer.

Thanks