Windows 10: Can I replace the dongle for my keyboard/mouse/number pad combo?

I have a wireless keyboard/mouse/number pad combo. The dongle has quit working.Here are the model #'s Keyboard model #1559Mouse model #1560Number pad model #1558These all run together off of the same dongle.How do I get a replacement?Thanks,

:)

 

Microsoft Sculpt Ergonomic Mouse, Keyboard, and Number Pad

Hello Microsoft,

I purchased a Microsoft Sculpt Ergonomic Mouse, Keyboard, and Number Pad combo. They are wireless have a shared single USB dongle. The Mouse has failed. I am wondering if I purchase a new Microsoft Sculpt Ergonomic Mouse, can it be compatible with the existing USB dongle, such that I only need on wireless dongle for all three devices?

Thanks,

Carl

 

Number pad that comes with Sculpt wireless keyboard.

Hi,

This problem may occur due to an outdated or corrupted device driver. For us to provide the best resolution possible, we'll be needing additional information:

• Is the number pad device visible on Device Manager?
• Is the wireless keyboard working on your computer?

Meanwhile, we suggest following the troubleshooting steps provided on this
article. It contains information and basic troubleshooting steps regarding keyboard problems in Windows.

We're looking forward to your reply.

 

Where are Blutooth pairing buttons on Microsoft 'Sculpt Ergonomic Desktop' (Keyboard, Mouse, Number Pad, Dongle)?

Hi Forum,

I have a Microsoft 'Sculpt Ergonomic Desktop' (keyboard, mouse, number pad, dongle) model L5V-0000?. I have downloaded the driver for Windows 10 64-bit. Bluetooth is enabled on my laptop. The keyboard and mouse display ready to pair.

However, I cannot find a pairing key on either the mouse, keyboard or dongle. I cannot find an existing answer on these forums for this specific keyboard and mouse set. Please advise where the pairing key(s) are.

(There is no button underneath the keyboard, or at the sides, nor underneath the mouse (apart from the mouse on/off button)).

Thanks in advance,

J.