Windows 10: can i restart windows without losing any data?

My Technician say that i have to restart windows but i don't have money and i want to keep all files. i had to looking for internet and i seen that one https://www.youtube.com/watch?v=rcYpbPaaVw4 i wonder if that work? and that will keep my Gmail cause i don't have phone to Login again also my keyboard i use laptop so it cannot be removed broke, it keep press F6 and F8 key without any order of me so again i wonder if it'll trigger some strange thing? sorry cause English not my language so grammar be terrible

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How to Unlock Drive in Windows 10: 5 Ways to Remove a Lock

 

Reinstall windows 10 without losing data

Hi Chris,

It is important to know what was the result of running chkdsk, as this will help us determine if this is a possible hard drive failure. Can you tell us what was the result of chkdsk?

However, if the result did not find any errors, then you can check for corruption in the system files that is preventing your computer from booting up. We suggest that you run the System File Checker tool to address this. Use the installation media to run
the tool.

• Connect the installation media to your computer and then turn it on.
• On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how
  to change your PC's boot order, and then try again.
• Select Repair your computer. On the Choose an option screen, select Troubleshoot > Command prompt.
  
• Type sfc /scannow and press Enter.
  
  
• Once done, restart the computer.

If still your computer is unable to boot up, then we recommend you refresh your PC. You're not going to lose any files as long as you choose this option. However, we cannot guarantee that you're not going to lose any programs. To do this , follow these steps:

• Connect the installation media to your computer and then turn it on.
• Select Repair your computer. On the Choose an option screen, select Troubleshoot >Refresh your PC.

Let us know how it goes after performing the suggested steps.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.