Windows 10: Can I Restore My Laptop to Yesterday When I Get The "Can't Log Into Account" error?

I received the "can't log into your account" message, which logs me in to a temporary account. Is there anyway I can restore my laptop to a day or 2 prior, without having to go through all the steps of fixing my User account?

:)

 

"We can't sign in to your account" error message

Hello -

To answer your questions:

• Were there any significant changes made on your device prior to this occurring?
  • I realized yesterday afternoon that there was a failed attempt to install an update a couple weeks ago. I am not 100% positive, but I think the last time I successfully logged in to my account there were updates that needed to install before I shut
    down. However, I was able to install that update on my device yesterday and I was still unable to log in to my account.
• Have you tried to replicate the issue by logging in to another Microsoft account?
  • I created a new Microsoft account and a new user account for my device using that new Microsoft account. I was able to log in using that account without any error messages or issues.
• Do you remember turning on the two-step verification feature? If yes, disable or turn it off and check if you will encounter the same error.
  • I've never turned on two-step verification. I went to the link you provided to see how to check and make sure and I verified that two-step verification is not enabled.

I hope my responses are helpful, but please let me know if I haven't fully answered any of your questions or if there's any other useful information I can provide. And thank you for your response and your help!

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Unable to log into laptop after changing password.

Hi Marty,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.

1. Were you using the “Old email (account) address” regardless of not using laptop?
   
2. Are both the email addresses linked?
   
3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
   
4. What is the exact error message you get when you try to log in to laptop?
   
5. Does your desktop has two user profiles?
   

In the meantime, we would suggest you to follow the steps mentioned below and check.



You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
try logging in to the laptop with the new password for the old email address.





We await your response.