Windows 10: Can I retrieve my Microsoft account if the connected email and the password have been changed?

Discus and support Can I retrieve my Microsoft account if the connected email and the password have been changed? in Windows 10 Gaming to solve the problem; So today I was playing Skyblock, a Minecraft Hypixel game, and a person asked if I wanted to join their discord server, and stupidly I said yes. While... Discussion in 'Windows 10 Gaming' started by jenny barrett1, Feb 13, 2024.

  1. Can I retrieve my Microsoft account if the connected email and the password have been changed?


    So today I was playing Skyblock, a Minecraft Hypixel game, and a person asked if I wanted to join their discord server, and stupidly I said yes. While verifying for the discord server, I put my email in thinking nothing of it, but about 20 minutes later, I was logged out of the server because my account was detected logging in elsewhere. I kept connecting and then getting disconnected from the server. Eventually, I had to retype my Microsoft email but it didn't work and I couldn't sign in. It said my email didn't exist, and an email from Microsoft in my inbox said that the previous linked emai

    :)
     
    jenny barrett1, Feb 13, 2024
    #1
  2. newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Feb 13, 2024
    #2
  3. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Feb 13, 2024
    #3
  4. Arul_D Win User

    Can I retrieve my Microsoft account if the connected email and the password have been changed?

    forgot then changed Microsoft account password

    Hi,

    Welcome to the Microsoft Community.

    I would suggest you to follow the below steps and check if it helps.

    • Try disconnecting the cable from the Internet:
      • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
      • If there is a wired connection, disconnect the wire.
      • If sign-in is successful, let us know in the comments!
      • Also, we can then change to a local account, restart, and re-connect to the MSA.
      • If this works, please let us know!
    2. Try sign-in on another device (phone or PC) via the
    https://account.microsoft.com
    page.

    • If the sign-in is unsuccessful, stop and handle it like any other password issue.
    • If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.
    3. Try using the On-Screen Keyboard to sign in on the PC.

    4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

    Thank you.
     
    Arul_D, Feb 13, 2024
    #4
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Can I retrieve my Microsoft account if the connected email and the password have been changed?

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