Windows 10: can I return Windows 10 Pro with its data, without causing any problems, or should I...

hello,I would like to thank all those who give even the smallest help and I hope all the problems will be solved.I bought a laptop model ideapad5 about two months ago and I entrusted it to someone and they installed Windows 10 Pro . I use the internet a lot because of my research. Basically, the problem started less than a week ago from the Wi-Fi.The WiFi has failed and it was giving a warning about IP not being recognized. Of course, we continue to repair itThat's why two or three times when I debugged through the troubleshooter, it connected for a few moments, but it downloaded/uploaded th

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Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 Pro or Windows 8 Pro from Windows 7 Pro ?


Just replaced motherboard on my old Dell D830 that I had upgraded to Windows 10 Pro from Windows 7 Pro last August.

Went through steps on setting up new MOBO and it is up/working just fine.

I happened to run Belarc Advisor just to get a snapshot of data for the file. What is interesting is that Belarc indicates the O/S is Windows 8 Pro (build 9200).

I looked at another recent thread here at TenForums and also took some of the steps suggested and figured that maybe I needed to install or re-install Windows 10. I checked the Update/Security/Activation tab and it indicates that Windows 10 Pro is installed, activated with a digital entitlement.

So ... why does Belarc seem to see only Windows 8 Pro? Maybe because of the "maturity" of the D830? I know that Dell has disclaimers at their site that says the D830 has not been certified for Windows 10.

So, it is working, but the data from Belarc just has me scratching my head.

Any suggestions or thoughts?

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.