Windows 10: Can I revert back to the original version of Windows?

Hello all,I have an old laptop and, according to the sticker on the bottom, it came pre-installed with Windows 7 Pro it also has a security key printed on it.The laptop was downgraded to Windows XP to enable it to run old software which, at the time, wasn't Windows 7 friendly.Can I upgrade back to Windows 7 using the product key on the sticker? If so, where can I legally download a Windows 7 image to install?I am not worried about losing my files and settings as there isn't anything much of importance stored on the device and I can add the stuff I want back quite easily. The only slight worr

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Origin will not load

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Which was the update that was installed prior to this issue?
   
2. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   See which version of Windows 10 you have).
   
3. Do you get any error message while launching the Origin application?
   
4. What was the error message that you got while reinstalling the Origin application?
   
5. Are you facing this issue with any other applications?
   

Meanwhile, I suggest you to follow the below steps and check if you are able to launch Origin application.

1. Follow the steps mentioned in Uninstalling Origin Application
   and completely uninstall Origin from your computer.
   
2. Then, put your computer in a Clean Boot State
   and delete the folders from the following locations.
   

• Note: A Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Your computer may temporarily lose
  some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.
  

• C:\ProgramData\Origin\
  
• C:\Users\YourUserName\AppData\Local\Origin\
  
• C:\Users\YourUserName\AppData\Roaming\Origin\
  
• C:\ProgramData\Electronic Arts\EA Services\License\
  

1. Then, Download Origin and install it with the computer being in a Clean Boot
   State.
   
2. Then, place the computer to normal boot by going to
   Reset the computer to start normally after clean boot troubleshooting section in the Clean Boot link and check if you are able to launch the Origin application.
   

Write to us with the updated results and the required information for us to be able to assist you further.

 

Windows keeps reverting back to previous version.

Hi Josh,

The issue with Windows 10 update reverting back to previous version could be due to corruption in Windows Update component files.

We would like to ask some information to better assist you with your concern:

• Which previous build and version of Windows 10 are you using?
• Did you get any error messages or error codes?

We suggest that you try to run
Windows update troubleshooter and check if it works.

Keep us posted.