Windows 10: Can I use a Microsoft Surface Go Mobile Bluetooth Wireless Mouse with a normal windows laptop?

The mouse looks great, just what I need

Is it usable with any windows laptop (such as my work supplied Lenovo with Windows 10, or just a Microsoft Surface?

What do I need to make it work correctly?

:)

 

Microsoft Surface Mouse

Hi Monica,

Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to your device before this issue occurred?

In the meantime, we suggest that you follow the steps provided in this
link. It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

We are looking forward to your response.

 

Microsoft Wireless Mobile Mouse 3500

Hello Anthony,

We would like to know more information with regard to using Microsoft Wireless Mobile Mouse 3500. Kindly provide the following information for us to isolate your concern:

• When did the issue occur?
• Did you make any recent changes on your computer?

We would suggest you to check this link and follow
the instruction that can help you resolve the issue on using the wireless mouse.

We are looking forward to your response.

Regards.

 

Bluetooth driver goes missing when using with Surface wireless keyboard and mouse

Thank you but both your novice solutions does not work. Did you read my earlier problem? It is not about updating the driver at all. The problem keeps on persisting. The driver is for the
Bigfoot Networks Killer™ Dual Band Wireless-AC N1535 - 802.11 AC/A/B/G/N Wireless LAN Module + Bluetooth 4.1 [M.2 Chip].

What happens is that my laptop will suddenly stop connecting with all BT devices. More accurately, the BT device receiver to recognize BT devices goes missing. It only works when I reinstall the driver. This problem does not happen with other Bluetooth
devices but only when I connect with Microsoft Wireless Surface Keyboard and Mouse. Currently my laptop has no problem connecting with Dell Premier Wireless Keyboard, Mouse, and my Bose Wireless noise cancelling headphone for a couple of months now. The minute
I connect with the surface devices, it goes poof. When I purchase this from the Microsoft store in San Francisco, the sales person assured me that there would be no problems.

Thank you for trying but again, somebody, any help beyond the novice advice I was given will be much appreciated