Windows 10: can no longer select 1920x1080 resolution for my Asus PA238Q monitor on lenovo 15E 2gen

Hello,I try to connect my ASUS PA238Q screen to my recently bought Lenovo E15 laptop . I con only choose a generic pnp screen at low resolution.Software updates are installed automaticaly. and are up too date.Is there a solution for my problem Asus directs me to Microsoft.Windows 10 PRO Versie 20H2install date: 17/4/2021Build : 19042.551.0On another Window 10 PC this screen is performing perfectly.Can you help to solve this problem? I read that I am not the only user with this problem but I could not find the solution online.Thank YouRené

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Can no longer select 1920x1080 resolution for my monitor

I have an HP Pavilion dv6 laptop with a Dell ST2420L external monitor plugged into it, and had the display extended across both monitors. A few days ago, while I was still running Windows 7, both monitors flickered and went black for a few seconds. When
they came back on, the display was no longer extended, it was duplicated, and the resolution was way off. I restarted the computer and everything was fine.

A few hours later, it happened again. But when I restarted, it didn't fix the problem. And when I went into the display settings, while I was able to restore the extended display and choose the correct resolution for my laptop's monitor, I could not select
the correct resolution for my Dell external monitor. It should be 1920x1080, but the highest option I was given was 1600x1200 (and the closest I can get the screen to looking "right" is 1600x900).

Since I had planned to upgrade to Windows 10 at some point anyway, I went ahead and did that, hoping it would resolve the monitor problem. But it did not. I'm still stuck with viewing a 1920x1080 monitor in 1600x900.

I've read through this forum and seen variations of this question come up, but a lot of them are about the resolution problem being introduced by the upgrade to Windows 10. But mine wasn't caused by the upgrade, it came out of the blue while running Windows
7. I've also downloaded a new driver from Dell, but any attempt to update that is prevented by Windows, which says I'm up-to-date.

I also see in the device manager that I've got both "Generic Non-PnP Monitor" and "Generic PnP Monitor" listed. I've tried unplugging the monitor's power and disconnecting it from the laptop in an attempt to get the computer to properly recognize the monitor,
but that is not working, either.

Any help would be appreciated.

Thanks.

 

Can no longer select 1920x1080 resolution for my monitor

Thanks for the post. I was going along with an external monitor for quite a while with proper resolution for more than a year and somehow it spontaneously went to another resolution. I was going in circles trying to resolve it, which was compounded by
the fact that I did not know what the proper setting should be and kept trying each of the offering in view from the Display Settings / Resolution dropdown box. After reading these posts somehow I realized the the dropdown was not showing all of the options.
It is a scrollable dropdown. You have to scroll all the way to the top of the dropdown to see and select 1920x1080. It is now back where it needs to be.

 

Monitor Resolution shows 1280x1024 where Monitor is capable of 1920x1080 resolution

Hi,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to assist you.

Try the following methods and check if it helps:

Method 1:

I suggest you check and select the 1920x1080 Display Resolution.

Follow the below steps:

• Right click on the open area on the Desktop.
• Select the Graphics properties.
• Click on Display.
• Under Resolution check and select the 1920x1080 Display Resolution if its present.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Display adapters driver from the Device Manager and check if it works.

Follow the below steps:

1. Right click on Start button and click on Device Manager.

2. Select the Graphic driver from the list by extending Display adapters.

3.Right click on the Graphic driver and click on Update driver Software.

If the issue persists then follow the below method.

Method 3:

I would recommend you to download and install the latest driver in compatibility mode for the manufacturer’s website and check if it works.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

Windows help & learning - Microsoft Support

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.