Windows 10: can not access micrsoft store to play games or download apps

it keeps asking for a code, I don't have this code, and doesn't have anywhere to do the settings account log in info to change anything



please help

:)

 

How to find games I've downloaded from Microsoft Store (Windows 10)


If they are xbox app games they are listed and can be launched via the xbox app.

For a list of all your downloaded app games, click the store app, click your account photo on the upper right of your screen and click "my library", all your game downloads will be there, you can then click on a game and then click open to play it.

TC

 

Using games from the microsoft store

Hi Lloyd,

Let's isolate your concern by answering the following questions:

• What game are you referring to?

• Have you tried playing other games and check if you'll encounter the same issue?
  

• Are you accessing the web version or the downloaded digital version of the game?
• Are you getting any error messages?

If you're playing the digital version, we suggest running the Windows apps troubleshooter provided on this

link. This can help in resolving issues regarding games and applications downloaded from the Windows Store.

We'll be waiting for your response.

 

MS Store Games

Hi Gene,

Thank you for keeping us updated on this query.

When you download a Game or an App from Windows Store, the location where the files and folders related to the Game or an App will be located in
WindowsApps folder at Program Files which can be accessed from C: drive.

Step 1: You can search the Game or an App you downloaded using
Cortana by following the steps below:

• Click on Start key on the Keyboard and type the game name in the search box. The downloaded game will show in the top most search result.
  
• Click on the game and check if you can access the game.

Step 2: To pin the game on the taskbar, follow the steps below:

• Search for the game using Cortana by following the steps above.
• Right click on the game and select Pin to Taskbar option.
• Close the window and check if the game is pinned to taskbar.

We are happy to assist you with any issues pertaining to Windows.



Thank you.