Windows 10: can not connect to internet, trouble shoot gives reason: 0×0002800001

I have a lenovo thinkpadIt suddenly stopt connecting to internet, hotspots work tho. I did everything that microsoft says on the site.i ran a troubleshoot and it gives 0×00028001 as the reason.

:)

 

Trouble Connecting

Hi,

To isolate the concern, please provide us the following information:

• Which web browser are you using?
  
• Is the issue also happens when you use other web browsers?
• Are you connected to the internet using a wired connection or a wireless connection?

To address your concern, please perform the following steps:

Step 1: Run the Internet Connections and Network Adapter Troubleshooter.

To do this, follow the steps below:

• Right click the Windows logo (Start button).
• Click Control Panel.
• Click Troubleshooting.
• Click Network and Internet.
• Click Internet Connections.
• A window will pop up. On the window, click Advanced.
• Click Run as administrator.
• Click Advanced again. Make sure that the Apply repairs automatically check box is checked.
• Click Next.
• Choose Troubleshoot my connection to the Internet.
• When the troubleshooter is done, click Close. (Please provide us the result of the troubleshooter)
• Click Network Adapter.
• Repeat steps 6-11.
• Check if you can access websites without issues.

If it's still the same, please proceed to step 2.

Step 2: Reset your web browser.

If you're using Internet Explorer, please follow the steps found on this
article to reset Internet Explorer. If you're using other web browsers, the best way you can reset them is by re-installation.

Let us know how it goes.

 

trouble shooting

my PC cant start. he gives me every time trouble shooting stopcode bad config something like that

 

troubles with internet and software

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Please try the below methods and check:

Method 1: Internet Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter.
  

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer
website.

• Press “Windows + X” and select Device manger.

• 
  Select Network Adapter and expand the driver icon.
  
• 
  Right click on the driver icon and click on Update.
  
• 
  Follow the onscreen instructions to update the driver.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.