Windows 10: Can not discover any bluetooth devices

Hi, I can not discover any bluetooth devices nor find my device on any other devices since updating windows10. All settings are correct and I have tried everything that I founnd on microsoft website. My model is Lenovo g500s 20245 with bluetooth version 4.0. I am currently using latest windows 10 fully updated.

:)

 

Bluetooth not discovering devices on MULTIPLE Windows 10 computers

Hi,

I have two Windows 10 computers: a custom-built desktop with a "Generic Bluetooth Radio" adapter, and a Lenovo Yoga 11S with a Realtek Bluetooth adapter. On BOTH of these computers, no bluetooth devices can be discovered. I'm mainly trying to get my bluetooth
headphones to connect, but Windows won't discover my phone either. There is something just wrong with the functionality.

Here's a bullet list describing my problem, I've put in bold
the items that I predict would be suggested to me otherwise:

• On my laptop, the latest manufacturer-provided bluetooth drivers are installed.
• My desktop shouldn't require additional drivers as the adapter is a Generic Bluetooth Radio.
• There are no warnings or missing devices in Device Manager.
• I have run the Hardware Troubleshooter, and it finds no issues.
• Both computers show the Bluetooth section in Settings, as well as the option in the action center.
• In Bluetooth Settings, I get a message "Your PC is searching for and can be discovered by Bluetooth devices". This message never goes away and it never actually finds any devices.
• "Allow Bluetooth devices to find this PC" is checked.
• In services.msc, I have two Bluetooth-related services (Bluetooth Support Service and Bluetooth Handsfree Service) and both are running with automatic startup.
• I have confirmed that the headphones work perfectly with another bluetooth source (e.g. my phone). It is NOT an issue with the device I'm trying to connect.

It's incredibly frustrating that Windows can't even perform this simple task across multiple computers. What can I do to make it work, or do I need to just give up on Windows forever?

 

Bluetooth not discovering devices on MULTIPLE Windows 10 computers

Hi,

For better assistance, we'd like to ask the following:

• When did you start encountering the issue?
• Were there any recent changes made to your computer prior to this issue?
• Are you running a Windows 10 Insider Preview? If yes, which Build?

We're looking forward to your reply.

 

Bluetooth not discovering device.

Hi Andre

Thanks for the reply. As I mentioned with Greg, I'm unsure if I should uninstall all of the Bluetooth drivers. Otherwise I have done everything you have suggested yet my Device still isn't discovered. I will try uninstalling the BT drivers if I am meant
to, however, I don't know where I can find them in case they do not reinstall as my PC is custom built and running Windows 10 Pro. I cannot visit a device manufacturers' website.

Thanks.