Windows 10: Can not open a folder on the NAS

Discus and support Can not open a folder on the NAS in Windows 10 Software and Apps to solve the problem; When i try to open a folder on the NAS I get a screen "enter network credentials.Normally the username and password are the same as for my Microsoft... Discussion in 'Windows 10 Software and Apps' started by Lars HN, Dec 14, 2024.

  1. Lars HN Win User

    Can not open a folder on the NAS


    When i try to open a folder on the NAS I get a screen "enter network credentials.Normally the username and password are the same as for my Microsoft account. but after the last update it doesn't work.What happens is that when I enter the password, I get a message screenshot attached and then the File Explorer hangs and has to be restarted.

    :)
     
    Lars HN, Dec 14, 2024
    #1

  2. adding WSL home folder to file history to be backed up to NAS

    I am using File History (not Backup) to back up my personal folders to my NAS. I would like to add my home folder of my WSL to the list of files to be backed up.

    Any suggestions?
     
    jordan thompco.com, Dec 14, 2024
    #2
  3. Folder on NAS not accessible by Windows, network credentials give access denied

    Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

    It seems like the issue might be related to permissions or user account configurations on your OMV NAS. Here are some additional steps you can try to resolve the issue:

    1. Check Folder Permissions on OMV:
      • Ensure that the specific backup folder has the correct permissions set for the user account you are using to access it. Sometimes, even if other folders are accessible, specific folders might have different permissions.
      • Go to the OMV web interface, navigate to the shared folder settings, and verify the permissions for the backup folder. Make sure the user account has the necessary read/write permissions.
    2. Create a New User on OMV:
      • As suggested in a similar case, creating a new user on OMV with the same username and password as your Windows local account might help. This can sometimes resolve access issues due to mismatched credentials.
    3. SMB Protocol Version:
      • Ensure that the SMB protocol version used by OMV is compatible with your Windows 10 setup. Sometimes, mismatches in SMB versions can cause access issues. You can check and adjust the SMB settings in the OMV web interface under Services -> SMB/CIFS.
    4. Clear Windows Credentials Cache:
      • Although you've already tried removing and re-adding credentials, ensure that the credentials cache is completely cleared. You can do this by:
        • Opening Command Prompt as an administrator.
        • Running the command: net use * /delete to clear all cached network credentials.
        • Rebooting your computer and then trying to access the NAS again.
    5. Check for OMV Updates:
      • Even though you are using an older version of OMV, check if there are any critical updates or patches available that might address this issue. Sometimes, updating to a newer version can resolve compatibility issues.
    6. Network Configuration:
      • Verify that your network configuration on both Windows and OMV is correct. Ensure that there are no IP conflicts and that the NAS is properly recognized on the network.
    7. Use IP Address Instead of Hostname:
      • Try accessing the NAS using its IP address instead of the hostname. Sometimes, DNS resolution issues can cause access problems.
    8. Check Firewall and Security Software:
      • Ensure that your firewall or any security software on Windows is not blocking access to the NAS. Temporarily disable them to see if it resolves the issue.

    If none of these steps resolve the issue, you might want to consider seeking further assistance on the OpenMediaVault forums, where other users and experts might have additional insights specific to OMV configurations.

    Please feel free to reach out if you require any additional assistance. I'm here to help!
     
    Munkhbayar B., Dec 14, 2024
    #3
  4. KomouPoji Win User

    Can not open a folder on the NAS

    Whenever I open a folder, it opens in new window (Windows 10)

    Hi Pratyaksh,

    To assist you further, let me ask.


    • What changes have you make in the folder options?

    • Is the error specific to a folder?
    I would suggest you to follow the steps and check if it help.


    • Open file explorer, click on view and select options.

    • Double-click on options, in the general tab click on Open each folder in the same Window.

    • Click apply and ok.
    I hope the information is helpful and if you need any other assistance on Windows, we’ll be glad to assists you.

    Thank you.
     
    KomouPoji, Dec 14, 2024
    #4
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Can not open a folder on the NAS

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