Windows 10: Can not play .mp4 or .m4v files since Update to 1709

Discus and support Can not play .mp4 or .m4v files since Update to 1709 in Windows 10 Support to solve the problem; Tried Update from existing 1703 and all is working. But after clean install no player works with .mp4 files, even I installed the same codec package.... Discussion in 'Windows 10 Support' started by Henryy46, Oct 12, 2017.

  1. HENRYY46
    Henryy46 Win User

    Can not play .mp4 or .m4v files since Update to 1709


    Tried Update from existing 1703 and all is working. But after clean install no player works with .mp4 files, even I installed the same codec package. Anybody the same problem or knows a solution?

    :)
     
    Henryy46, Oct 12, 2017
    #1
  2. EVERNN---01
    evernn---01 Win User

    Playing M4V files on the N900 Media Player

    Yes we can ` t play m4v on nokia, it is DRM, so wo shuold convert m4v to mp4 or other files. Many m4v converter can help you perfect conversion m4v format such as bros video converter. I think he is good
     
    evernn---01, Oct 12, 2017
    #2
  3. PAUL VAN DER HEU
    Paul van der Heu Win User
    Video playback, Lumia 925

    It could be that it will play the .m4v file as well when you rename it to .mp4..
     
    Paul van der Heu, Oct 12, 2017
    #3
  4. ROCKY
    Rocky Win User

    Can not play .mp4 or .m4v files since Update to 1709

    No. I am using 1709 without any problems. Do some scans of your system. sfc /scannow
     
    Rocky, Oct 12, 2017
    #4
  5. GORDON7
    Gordon7 Win User
    Have you tried running Windows Update - you may need some updates (drivers) which Microsoft will provide for
    your PC? After that, try to right-click on a media file and select "Open with" then open with Windows Media Player.
     
    Gordon7, Oct 12, 2017
    #5
  6. XXWHACKERXX
    xXWhackerXx Win User
    no those two files should play right out of the gate on any version of 10. i agree with doing the sfc.
     
    xXWhackerXx, Oct 12, 2017
    #6
  7. DEACONFROST
    DeaconFrost Win User
    I would blame the codec pack, since both file types should play without any extra additions. If not, skip the codecs and get VLC.
     
    DeaconFrost, Oct 12, 2017
    #7
  8. HENRYY46
    Henryy46 Win User

    Can not play .mp4 or .m4v files since Update to 1709

    thx for the replies. For now I restored my updated Win10 Fall Creators Update and will wait for the new Isos to download, before I try a clean install again. If I run into the same problem again I will try sfc scannow.
    Thx again.
     
    Henryy46, Oct 12, 2017
    #8
  9. SYGNUS21
    sygnus21 Win User
    Like everyone said, those file should play without issue. With that you might check the files themselves, or look elsewhere because there's definitely support for mp4's right out the box in Windows 10.
     
    sygnus21, Oct 12, 2017
    #9
  10. TAIRIKUOKAMI
    TairikuOkami Win User
    TairikuOkami, Oct 13, 2017
    #10
  11. HENRYY46
    Henryy46 Win User
    Problem solved.
    It was a corrupted 387.92-desktop-win10-64bit-international-whql graphic card driver.
    I installed an older version and everything was working fine. Then I installed a fresh downloaded
    387.92-desktop-win10-64bit-international-whql.
    Everything ok.
     
    Henryy46, Oct 13, 2017
    #11
  12. SYGNUS21
    sygnus21 Win User
    There you go. Knew it wasn't Windows *Smile

    Happy you got it solved.
     
    sygnus21, Apr 4, 2018
    #12
Thema:

Can not play .mp4 or .m4v files since Update to 1709

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