Windows 10: Can Not Screenshot

Hi, For some reason I can not screenshot using the Power Button and Volume Up button. I have been doing this for a long time and only today has it stopped working. How do I fix this problem because I need to take screenshots like this.

:)

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.

 

Disable the Share Screenshot pop-up

Hi,

To better assist you regarding the issue on share screenshot, please clarify the following:

• Are you getting any error messages?
• What troubleshooting steps have you done so far?
• Can you possibly send us a screenshot?

Regards.