Windows 10: Can pair but not connect jlab earbuds to windows 10 dell xps 13 laptop

Hi, I can pair but not connect jlab earbuds to windows 10 dell xps 13 laptop. I also was able to pair and connect before. However, it still did not provide these earbuds as an option for "output" device in the sound settings area. Super annoying. Would appreciate any help. I tried uninstalling and reinstalling the driver as well as rebooting. They work perfectly with my android phone.

:)

 

problem connecting Bose qc 35 ii headphones to Dell XPS 13, win 8.1 64 bit

Lots of people seem to be having trouble connecting bluetooth headphones to laptops. I have read and completed the troubleshooting steps both with my headphones (which connect easily to my phone) and with the drivers in Win 8.1 64-bit on my Dell XPS 13.
The last step: the windows pgm compatibility troubleshooter. After accepting Win 8 settings as suggested in the troubleshooter, I observed that the Bose headphones could be paired *and* connected. However, the sound still issued through the laptop's speakers.
What now?

 

Bluetooth Earbuds - Paired not Connecting...

Soooo, I have Windows 10 64-bit Build: 1803 Completely updated via Windows Update.
Trying to use Insignia Bluetooth Earbuds Model: NS-CAHBTEP01

I used to be able to use these bluetooth earbuds just fine before (not sure which windows 10 build but it was windows 10)...But I haven't used them in awhile so they weren't paired...Went to pair them the other night and when they first pair they work perfectly fine...not an issue at all. They say, "Power On", "Device Connected". They show in bluetooth devices "Connected Voice and Music", However when I turned the device off and turn them back on later to use them they connect but not completely. Instead they say, "Power On", "Devices Connected" but they show in bluetooth devices "Connected Voice" no music. When I go to power off the device to retry it keeps saying on the device, "Power On", "Device Connected" and they will not power off at all...it's so strange... I even used a different pair of bluetooth earbuds with the same exact results so I don't think it's the earbuds...I think it's something with this windows 10 build.

Has anyone ever heard of this and know a fix? The only way I can continue to use them is constantly removing them from bluetooth devices and do a brand new pairing until the next time I shut them off...then I have to start all over again. So strange that when I go to reconnect a second time that's when I have the issue.

 

Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

Dell computers tested for Windows 10 November 2019 Update and previous versions of Windows 10 | Dell Deutschland



You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.