Windows 10: Can Remote Desktop Into PC, but Cannot Access Drives via Network

Discus and support Can Remote Desktop Into PC, but Cannot Access Drives via Network in Windows 10 Gaming to solve the problem; I'm trying to move my webserver to the outer tier router in my 3-tier network. Presently, it only works on the inner tier:I have a fiber connection... Discussion in 'Windows 10 Gaming' started by M A Weiss, Apr 13, 2024.

  1. M A Weiss Win User

    Can Remote Desktop Into PC, but Cannot Access Drives via Network


    I'm trying to move my webserver to the outer tier router in my 3-tier network. Presently, it only works on the inner tier:I have a fiber connection with ONT feeding a NVG468MQ router. Behind that router I have a Linsys WRT3200ACM. Behind that, I have a second WRT3200ACM. My monitoring PC is behind that third router. My server is usually behind the second router. I can access the server both through RDP and Network icons when it's connected to that router.However, when I connect server to the outermost router, I can only remote desktop into it; but I get a network error if I try to access any s

    :)
     
    M A Weiss, Apr 13, 2024
    #1
  2. lironst1 Win User

    Remote Desktop through different network

    Hello,

    I'm trying to use Microsoft RD to connect to my home PC remotely.

    It all works when making a connection on the same network, but when I try to connect from a different network I always some sort of an error message.

    I'll mention that I CAN connect remotely using the Chrome Remote Desktop.

    On the PC I'm trying to connect to, I have:

    • purchased Windows 11 Professional
    • downloaded RD client from the Microsoft store
    • enabled remote connection in Settings (Settings->System->Remote Desktop->Enable, then added my email address under Remote Desktop users)
    • In the firewall settings, I enabled Remote Desktop, both on private and public networks
    • set up port forwarding from port 3389 to my local IP address (screenshot attached, I may have done something wrong...)

    Can Remote Desktop Into PC, but Cannot Access Drives via Network 4e5b4bc3-188f-40c9-8ca1-1e1b73caa355?upload=true.png


    I have tried to connect by 3 different ways:

    1. Microsoft Remote Desktop (Apple Store app) on my Mac
    2. Microsoft Remote Desktop (Microsoft Store app) on another PC
    3. Remote Desktop Connection (built-in app on PCs) on another PC
    • In attempt 1, I tried in two ways:

      Writing down in "PC name" the public IP - I get error message 0x204: "We couldn't connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled."

      OR Writing down in "PC name" the local IP, and writing the public IP under gateway - I get error message 0x300005f: "An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance".
    • In attempt 2, I tried in two ways:

      Writing down in "PC name" the public IP - I get error message 0x516: "You have been disconnected because another connection was made to the remote PC",

      OR Writing down in "PC name" the local IP, and writing the public IP under gateway - I get error message 0x50331743: "Something went wrong when we tried to connect. If this keeps happening, ask your admin or tech support for help".
    • In attempt 3, I get the following error message (don't see any number):

      "Remote Desktop can't connect to the remote computer for one of these reasons:

      1) Renote access to the server is not enabled

      2) The remote computer is turned off

      3) The remote computer is not available on the network

      Make sure the remote computer is turned on and connected to the network, and that remote access is enabled
    I would really appreciate if someone could help me with this issue, as I have been trying to find out the reason for it for over a year and still don't know what the problem is.

    Thank you very much.
     
    lironst1, Apr 13, 2024
    #2
  3. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Apr 13, 2024
    #3
  4. Kari Win User

    Can Remote Desktop Into PC, but Cannot Access Drives via Network

    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
Thema:

Can Remote Desktop Into PC, but Cannot Access Drives via Network

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