Windows 10: Can someone help diagnose a system crash?

Discus and support Can someone help diagnose a system crash? in Windows 10 Gaming to solve the problem; Hello - I was hoping someone could help me diagnose why my PC keeps crashing. I have a Dell G5 5000 but I upgraded the RAM and SSD since purchasing the... Discussion in 'Windows 10 Gaming' started by Mike Hen, Feb 8, 2025.

  1. Mike Hen Win User

    Can someone help diagnose a system crash?


    Hello - I was hoping someone could help me diagnose why my PC keeps crashing. I have a Dell G5 5000 but I upgraded the RAM and SSD since purchasing the PC. The computer will usually crash when I first start using it, specifically when I try opening game launchers. This will bring me to a BSOD with the error CRITICAL_PROCESS_DIED. Sometimes the BSOD % will not even loan on the screen and I have to manually shut down the PC. However, after a few attempts I can get into a game and then the computer will run smoothly for the rest of the day.

    :)
     
    Mike Hen, Feb 8, 2025
    #1
  2. cb1230 Win User

    Diagnosing a system crash

    Hello,

    This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it was already used then. This happens some days (up to five times), not on others, and using any software or not.

    Config:

    W10 Pro, 1803

    AMD A8

    The description of the issue is:

    • The screen immediately goes from black
    • The screen shows the bootup screen.

    I can also "hear" this happen since the fans blow hard during post. Since I enabled minidumps (~3 weeks ago) there have been no dumps saved, even though there were crashes. In the Reliability Monitor it shows that there are "Critical events: Windows was
    not properly shut down". Without a minidump to help diagnose the issue, I feel lost.

    Thanks!
     
    cb1230, Feb 8, 2025
    #2
  3. Threeflow Win User
    Help! New system keeps crashing

    Ask this guy if he can help ->>
     
    Threeflow, Feb 8, 2025
    #3
  4. peach1971 Win User

    Can someone help diagnose a system crash?

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Feb 8, 2025
    #4
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Can someone help diagnose a system crash?

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