Windows 10: Can someone help me figure out why my computer just shuts off randomly. Crash Reports Help?

Discus and support Can someone help me figure out why my computer just shuts off randomly. Crash Reports Help? in Windows 10 BSOD Crashes and Debugging to solve the problem; So I am an avid gamer, i enjoy playing etc. I dont like when im in the middle of something and boom, blackness. Cut to the chase, my computer has for a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BrianWitkowski, Mar 12, 2020.

  1. Can someone help me figure out why my computer just shuts off randomly. Crash Reports Help?


    So I am an avid gamer, i enjoy playing etc. I dont like when im in the middle of something and boom, blackness. Cut to the chase, my computer has for a few months now been randomly just shutting off. No blue screen just powers off. I am wondering if this shows up on Event Viewer and if we can retrieve data and find out whats going on. I remember years ago on a different computer I had BSOD problems and someone helped me locate the issue and read the dump file and found out what exact shady program was causing it.




    https://gyazo.com/19fdaacb44f0844ec33074b9e05b266a

    This is a screenshot of all the Kernel 41 I believe this is the point in which my PC recognizes it failed. I have 169 of them since August last year.

    Please let me know if you are a wizard at this sort of thing and if you can help me out.

    :)
     
    BrianWitkowski, Mar 12, 2020
    #1
  2. Naby Win User

    10 Crashing Randomly and During Updates and File Downloads

    This is a re-post from here.

    I have a Windows 10 PC that I run 24/7. I have Windows Updates disabled through the Group Policy Editor. I still perform updates manually every few days. Windows Defender updates work fine. Other Windows updates cause the PC to crash, no BSOD or anything, it just turns off. I've looked for 1074, 6006, and 6008 event log files to explain why and I haven't been able to find anything.

    Other times the computer just randomly crashes and also sometimes when downloading files. The symptom is the same, I check on it and find it powered down or it just shuts off while I'm using it. It boots back up fine and I see no cause listed in the event logs.

    I have been through the 3 tests suggested to me on the old thread. SMART looked good, memtest ran for 33 hours for 8 passes with no errors, and prime was run for 3 hours with no errors.

    I think the next step was to run V2 Log collector, that data is attached.

    Any help is appreciated.

    Thanks,
    Chris
     
  3. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Mar 12, 2020
    #3
  4. Can someone help me figure out why my computer just shuts off randomly. Crash Reports Help?

    Computer crashing, need help figuring out dump file.

    Currently having issues with my windows 10 pc. About a month ago after upgrading my power supply and doing updates my comp started to randomly restart once a day. After trouble shooting to try and figure it out I am still drawing a blank. I was told to post
    a dump file here to get some help but cannot seem to figure out how to find the dump file. I have who crashed installed to help me narrow it down but when i go to the mini dump it opens up in Vietnamese so I am assuming that its not the correct file.

    Thanks for any help or tips to get this resolved.
     
    MichaelAmburn, Mar 12, 2020
    #4
Thema:

Can someone help me figure out why my computer just shuts off randomly. Crash Reports Help?

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