Windows 10: Can someone help me resolve my problem?

I purchased a laptop a few weeks ago and I bought it second hand. I had reset the factory reset the laptop and now it won't charge at all, it will only work if the charger is plugged in, and it constantly stays on 0%. I have tried resetting the Device Manager options that appear, I have tried leaving it for a few days without using it and it still won't work. Would anyone be able to help out because I desperately need this laptop. Thank you.

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

850 Evo died

Rants ^^^^ as a First post Generaly don't go down well
I would suggest you start a New Thread Outlining Your Problem and any steps you Have Taken to resolve this Problem
Then the more Experenced and knowlagable People here can Discuss and Offer help
AS it Stands with your Rant Your probably just going to be ignored

 

upgrade problems from win7 to win10

I've suggested some basic steps... but no guarantees that will help. The tutorial has details if you work thru the section on resolving errors- the logs are not diagnostic.