Windows 10: Can someone help me with "irql_not_less_or_equal"

I was playing Gears Tactics and it crashed and then from the desktop proceeded to give me the BSOD.

the link for the dmp is here

http://www.mediafire.com/file/hig3pvyw0gqbwfo/042920-9937-01.rar/file

any help would be great! THANK YOU

submitted by /u/doctor_dangatang
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:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Irql_not_less_or_equal

So I have this clients PC that blue screens and gives a IRQL_NOT_LESS_OR_EQUAL STOP 0x0000000A error message. Error Goblin (link in sig) says the following:

And I have NO IDEA what the hell that means. It has wrapped around my head 5 times and caused it to explode. Ive ran memtest for 7 and a half hours and it didnt find any errors. I will probably run it again overnight just to be safe. Ive also cleaned out the computer with an air compressor and checked the hard drive for bad sectors are none are to be found.

Im trying like hell to avoid reinstalling Windows but it seems unlikely.

Im going to try updating some drivers and see what happens. Some of the drivers on this computer date back to 2007.

Suggestions are greatly appreciated.

Thanks guys.

EDIT:

Alright so it doesnt look like ill be able to get onto the internet to do anything because nearly every time i try, i get the BSOD. Format seems imminent.

 

Windows 10 64bit, IRQL_Not_Less_Or_Equal error

Hi Connor,

Thank you for posting in Microsoft Community and being part of Windows 10.

I would like to inform that IRQL_Not_Less_Or_Equal error indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you made any changes to your system prior to this issue?
• Are you able to boot the device to desktop?
• Does this issue persists only while playing games?

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process internal request level (IRQL). Typically,
this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

If you are able to boot the device to desktop, try the below troubleshooting steps

Step 1: As an initial step,
, I suggest you to download and install any pending updates on the computer through Windows update and check if it helps to resolve the issue.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 2: I suggest you to refer to the Microsoft article, try the troubleshooting steps mentioned and check if it helps.

Troubleshoot blue screen errors

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.